antipywaremaster or vundo

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not. Make sure the you disable Spybot's Teatimer as requested in the instructions because it will get in the way of removal procedures.

READ & RUN ME FIRST. Malware Removal Guide

 

Re: Still Having problems

Is this the same PC as in the below thread started a few days ago?

http://forums.majorgeeks.com/showthread.php?t=160204

If so, you should have posted in that thread.

 

Re: Still Having problems

No! I will merge them into one thread. I just needed to be sure it was the same PC.

Do you use an analog mode and did you install the below?
ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe


Is the below the start page your girlfriend set?
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whynotsearchhere.com/start.php

Did you purchase SpyNoMore or is it just an evaluation? What did it find? Did it fix anything at all? If it is just a trial, I suggest that you uninstall it now.


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below software:
Java 2 Runtime Environment, SE v1.4.2_03
Viewpoint Manager (Remove Only) <-- should have been uninstalled in step 0 of the READ ME
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: {1711da01-bf88-5168-5e44-6c79b9969d3e} - {e3d9699b-97c6-44e5-8615-88fb10ad1171} - C:\WINDOWS\system32\jymjpqlo.dll (file missing)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{A2-26-6D-DB-DW}] C:\windows\system32\jpwnw64r.exe DWram
O4 - HKLM\..\Run: [{6dcbacf5-3f6d-0515-f10b-3ac5a2f0f0d4}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{bfabcbc0-0297-9543-d310-e45e72078afe}.dll" DllInit
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!