Antivirgear

suzieday · Nov 10, 2007

This stupid thing won't get off of my taskbar. Wish me luck on going through all of these steps to attempt to remove this p.o.s.

bjgarrick · Nov 11, 2007

Welcome to MG's!

If you have any questions just let us know and we'll be glad to answer them.

Just as a reference I will post our initial instructions.

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy Log - only for Windows XP, 2K, & NT users

AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users

Bitdefender Log - from step 6

Panda Scan Log - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis Log

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
Click to expand...

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Antivirgear

suzieday Private E-2

bjgarrick MajorGeeks Admin - Malware Expert