antivirus live

Discussion in 'Malware Help (A Specialist Will Reply)' started by jham.utd, Jan 20, 2010.

  1. jham.utd

    jham.utd Private E-2

    my brother's computer got this virus so now i'm here after getting such good help for my computer. everything seems to be blocked, can't do anything in the read and run me first. i get a security warning that reads:

    Security Warning
    Application cannot be executed. The file _____.exe is infected. Do you want to activate your antivirus software now?
    y/n

    thanks in advance for the help!
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please try doing the below:

    Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then doube click on it to run it.

    AVPFind.bat

    It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running.


    Now download and Run exeHelper

    • Please download exeHelper to your desktop.
    • Double-click on exeHelper.com to run the fix.
    • A black window should pop up, press any key to close once the fix is completed.
    • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


    Also please try running the below online scan:

    http://www.superantispyware.com/onlinescan.html

    Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.

    Then try running these instructions: Using MGtools


    Attach the below logs when finished with all of the above:

    • C:\avplog.txt - from AVPfind
    • log.txt - from exeHelper
    • C:\MGlogs.zip - from MGtools

    The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.
     
  3. jham.utd

    jham.utd Private E-2

    none of those work, i get the same exact ____.exe is infected error message for each and every one of those steps
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member


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