Antivirus Pro 2010 Need Help

Please attach the below two logs from SUPERAntiSpyware which we reuquested. Since you ran in twice, attach both.

Code:

"C:\Documents and Settings\Whitney Olson\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\"
Sep 13 2009        3327  "SUPERAntiSpyware Scan Log - 09-13-2009 - 02-13-06.log"
Sep 13 2009        3324  "SUPERAntiSpyware Scan Log - 09-13-2009 - 10-09-44.log"

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 11

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {1A00A28B-D791-4D35-AFC7-37AD23638B1a} - (no file)
O2 - BHO: (no name) - {32CE0D1B-3B8E-46C3-B82F-E2AA3D137CBE} - C:\WINDOWS\system32\pmkjj.dll (file missing)
O2 - BHO: (no name) - {E12BFF69-38A7-406e-A8EF-2738107A7831} - C:\WINDOWS\system32\ayqyqapp.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!