Any help gratefully received: Logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by krishner, May 1, 2013.

  1. krishner

    krishner Private E-2

    I am actually hoping that there is something nasty lurking in the mire. I am going mad trying to edit and render with vegas10 - there is some memory hoggin' going down somewhere and its killing me here... The whole pc (dell XPS ITB sata. 3Gbram) was fine a coupla weeks back...but I've got a deadline tomorrow. So there you go...

    Any insight with these logs would be joy...
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode



    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these 3 detections:

    • [TASK][SUSP PATH] IHUninstallTrackingTASK : CMD /C DEL C:\Users\justin\AppData\Local\Temp\IHU9493.tmp.exe [x] -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.

    • Run Ccleaner.
    • Rerun RogueKiller again (just a scan) and show me the new log.
    • How are things running?
     
  3. krishner

    krishner Private E-2

    OK. Thx Kestrel13! That suggests that I am not operating on 'normal' mode!?

    How could that happen?? Weird! I'll try your suggestion and get back to you soon.

    AFK

    krishner
     
  4. krishner

    krishner Private E-2

    OK Kestrel13 I have completed the request. logs attached. many thanks again. tricky to tell if mach runs better just yet. i'll get onto some vegas rendering to see if there is less memhog interference. krishner
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Looks good. You can follow final steps if all is well. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  6. krishner

    krishner Private E-2

    cleaned and defragged; running much better; now to find out if my sony vegas 10 is the problem....thx K13!
     

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