Any help greatly appreciated

Discussion in 'Malware Help (A Specialist Will Reply)' started by Lain, Aug 3, 2006.

  1. Lain

    Lain Private E-2

    Hello,I seem to have been infected with some nasty things.I have pop-up ads for things I don't want gambling,expilicit porn etc. all the time.Internet explorer(I'm now using firefox) sends me straight to sites that are apparently anti-virus sites rather than going to the home page,constant balloons at the bottom of the screen and pop-up windows saying I have viruses/a worm/a trojan and that people have access to my private details passwords/bank account etc. that send me to websites that I am suspicious of.
    I have completed the READ AND RUN ME. section and will attach the Bitdefender,Pandaactivescan and Hijack this logs here and would really appreciate any help,
    thanks
    Lain

    p.s YIKES! a pop-up just appeared saying somebody is 'file sharing' with my computer! and downloading all my files right now!scary!it was trying to divert me to a website to download a firewall from I think :(
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to get the other to logs requested (from ShowNew and GetRunkeys) see the beginning of step 5.

    Then you need to get HijackThis installed properly per step 7 of the READ ME. You have it installed exactly where we specify not to install it. And attach a new HJT log.
     
  3. Lain

    Lain Private E-2

    Hi sorry about that,stupid of me.I had done shownew and getrunkeys just not attached them! I think I've downloaded hjt in the right place this time,I thought I'd done it before but I'd got it wrong,apologies again,thanks for your time.
    Lain
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
    C:\Program Files\IntCodec\isamonitor.exe
    C:\Program Files\IntCodec\pmsngr.exe
    C:\Program Files\IntCodec\pmmon.exe
    C:\Program Files\IntCodec\isamini.exe

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {5753791b-f607-48ca-814e-91c14d081f9e} - C:\Program Files\IntCodec\isaddon.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v6.cab
    O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - C:\WINDOWS\system32\viruxz.dll (file missing)

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
    Be sure the "Save as" type is set to "all files"
    Once you have saved it double click it and allow it to merge with the registry.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    Now back on Killbox's main window, Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.

    c:\windows\system32\viruxz.dll
    c:\windows\system32\logs1.ini
    C:\WINDOWS\msjp32.dll
    C:\WINDOWS\slmst.dll
    C:\WINDOWS\ynksx.dll
    C:\Documents and Settings\GoJonnyGoGoGoGo\Local Settings\Temporary Internet Files\Content.IE5\4MYV54SY\safetyhomepage[2].htm
    C:\Documents and Settings\GoJonnyGoGoGoGo\Local Settings\Temp\

    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    After reboot locat the below folder and delete it if found:
    C:\Program Files\IntCodec

    Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
    C:\Documents and Settings\GoJonnyGoGoGoGo\Local Settings\Temp\

    Now attach a new HJT log and tell me how the steps went.

    Also attach a new log from ShowNew and a new log from GetRunKey!

    Make sure you tell me how things are working now!
     
  5. Lain

    Lain Private E-2

    hi this is going to sound really stupid sorry but I killed those proccesses then clicked Back and when I tried to click Scan it wouldn't click should I click on the Main tab instead of leaving it on Misc Tools? sorry for being dense
     
  6. Lain

    Lain Private E-2

    Ignore My Last Post Sorry I See What I Did Wrong! Thanks For The Help I'll Get Back When I've Done All That.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    LOL! Wrong Back button huh? ;)
     
  8. Lain

    Lain Private E-2

    LOL ok ok!:eek:
     
  9. Lain

    Lain Private E-2

    I have completed all the steps except this one:

    "After reboot locate the below folder and delete it if found:
    C:\Program Files\IntCodec"

    I found the folder but when I try to delete it I got this error message:
    "Cannot delete isaddon.dll:It is being used by another person or program.Close any programs that might be using the file and try again."

    P.S.After reboot I am still getting pop-up balloons warning that:"System has detected 4 spyware infections" and a flashing yellow warning symbol in the taskbar.And pop-up for a competition or some gambling site or something so far.If I click on the balloon it takes me to a site for 'Pest Trap' or sometimes one called 'Spy Guard' I think it was.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not complete all my instructions! I asked for three new logs at the end. But hold off on that for now!


    Download SmitfraudFix (by S!Ri) to your Desktop.
    http://siri.urz.free.fr/Fix/SmitfraudFix.zip

    Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press Enter
    This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

    Note: process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

    http://www.beyondlogic.org/consulting/proc...processutil.htm


    IMPORTANT: Do NOT run any other options until you are asked to do so!
     
  11. Lain

    Lain Private E-2

    Sorry I thought I had to try to complete all the other steps before I attached those logs should I attach them now?
    I ran SmitFraudFlx it only ran for a few seconds though I will attach the log.Thanks.
    Lain
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    NO! Do the below!
    PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.

    Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

    Reboot your computer into Safe Mode per the safe directions in the READ & RUN ME.

    Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

    The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

    The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach this log along in your next reply.

    Now attach new logs from Hijackthis, GetRunKey and before getting a new log from ShowNew, please download the new version just released. Then get a new log.

    Also tell me how things are working.
     
  13. Lain

    Lain Private E-2

    Ok thanks.Where can I download the new shownew from? I did click on the attachment on the 'Using Shownew' post but it didn't take me to a download page.A downlaod window popped up immediatley but it seemed to just be the one I already had.Is this the new version?
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Using ShowNew
     
  15. Lain

    Lain Private E-2

    Thankyou :)
    Ok I did that and I'll attach those now.Since I've come back on in normal mode things seem to be ok!! No scary warning messages or pop-ups so far! I'm scared to get too excited yet in case something happens lol but so far so good! The only difference is my desktop background picture has disappeared but that's easily rectified obviously! When I run internet explorer it no longer goes to that anti-spyware site it goes to msn which wasn't originally where it went to but that's fine and easily changed too not to mention I use firefox now anyway!
    Ok so I've got my fingers crossed but I'll hold off on the champagne until you've seen the logs I'm about to attach!
    thankyou
    Lain:)
     

    Attached Files:

  16. Lain

    Lain Private E-2

    and this one!
     

    Attached Files:

  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay you're clean but we have a couple things to do!

    First install the current version of Sun Java from: Sun Java Runtime Environment

    Then install the current version of FireFox from: Mozilla Firefox

    Then uninstall the below old versions of software:
    eTrust Antivirus Registration
    J2SE Runtime Environment 5.0 Update 1
    Java 2 Runtime Environment, SE v1.4.2_05
    Mozilla Firefox (1.5.0.1)

    Now, if you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     
  18. Lain

    Lain Private E-2

    Ok I've downloaded those and uninstalled the others except for eTrust Antivirus Registration which I can't find anywhere.It isn't in the programs list.:confused: so I haven't done the system restore part yet just in case.What do you think?
    Lain
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Download the attach special version of Shownew2.zip to the same place you downloaded the previous version. Then extract the ShowNew2.bat from the ZIP into the same folder where you extracted the previous version. Now run ShowNew2.bat. It will still popup a notepad window with newfiles.txt in it, but this one will include a full registry dump of of the uninstall list. From it I can create a patch to remove the eTrust Antivirus Registration !

    Attach this version of newfiles.txt to you next message.
     

    Attached Files:

  20. Lain

    Lain Private E-2

    Thanks:) Here is the new newfiles.txt Also if it isn't too much trouble would you know how to get rid of the BingoLinerUK program that's on my program list? My sister downloaded it ages ago I think and it's never used but I can't uninstall it!
    Thanks again
    Lain
     

    Attached Files:

  21. Lain

    Lain Private E-2

    sorry maybe I should have said,when I do try to uninstall BingoLinerUK it says: could not open INSTALL.LOG file :confused:
     
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's try the below to remove eTrust & BingoLinerUK

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Then reboot and delete the BingoLinerUK folder if found. I'm not sure of the exact name but you should be able to find it if it exists. It may be the below:
    C:\Program Files\BingoLinerUK
     
  23. Lain

    Lain Private E-2

    Yay!! all done! thanks so much for all your help,I know I've been a bit hard work!lol I really appreciate it!
    Thankyou
    Lain:)
     
  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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