Appreciate it if my log could be checked

Discussion in 'Malware Help (A Specialist Will Reply)' started by Fiona, Apr 19, 2006.

  1. Fiona

    Fiona Private E-2

    Hi, I've completed all of the steps listed in the sticky at the top of the forum. Most of my problems seem to be gone, except that my laptop will shut down at random moments.

    I've included my Panda and bd logs as well, in case they're pertinent. I'd appreciate it very much if someone could take the time to help me. :)
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Your have several problems remaining. We need to run a few more scans to collect some info to work up some manual fixes.

    Let's get an installed programs list from HijackThis!
    • Run HijackThis, click Open the Misc Tools section
    • Click Open Uninstall Manager
    • Click Save List (generates uninstall_list.txt)
    • Click Save, to save it to a file where you can find it.
    • Attach the uninstall_list.txt file to your next message.

    Download FindQool by LonnyRJones
    • Extract the files and place the FindQool folder into root folder of your hard disk. This is usually C:\
    • Open the folder and run Qlocate.bat
    • attach the contents of the txt.log which will open when the scan is finished.
     
  3. Fiona

    Fiona Private E-2

    Thanks for the quick response! I've attached both.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm looking at the rest of your logs now. In the meantime you can do the below:


    BigFix <--- This is a resource hog. Consider uninstalling unless you really think you will use it. Either way it does not need to run at startup. If you want to keep it you should just stop it from loading at startup and only run if and when you ever need it.
    J2SE Runtime Environment 5.0 Update 3 <--- uninstall this old version which is not needed
    Java 2 Runtime Environment, SE v1.4.2 <--- uninstall this old version which is not needed
     
  5. Fiona

    Fiona Private E-2

    Done!
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Download - Pocket KillBox

    Extract it to its own folder somewhere that you will be able to locate it later to run it.

    Now copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click OK.

    Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.
    C:\WINDOWS\system32\oobe\emachines\Preinstall.cmd
    C:\WINDOWS\FNTS~1\javaw.exe
    C:\WINDOWS\SYSTEM32\oins.exe
    C:\WINDOWS\SYSTEM32\winlog.exe
    C:\WINDOWS\SYSTEM32\1024
    C:\WINDOWS\system32\AdService.dll
    C:\WINDOWS\system32\bxnuptfr.dll
    C:\WINDOWS\system32\ciaslo.exe
    C:\WINDOWS\system32\enxbvto.exe
    C:\WINDOWS\system32\wincut32.dll

    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself. However BOOT INTO SAFE MODE during this reboot and do not run anything but what I request. DO NOT open any browsers!

    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes. (You may not see these! If not, just continue.)
    C:\Program Files\outlook\outlook.exe
    C:\WINDOWS\FNTS~1\javaw.exe

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,enxbvto.exe
    O4 - HKLM\..\Run: [caeklm] C:\WINDOWS\system32\ciaslo.exe reg_run
    O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
    O4 - HKLM\..\Run: [winlog] winlog.exe
    O4 - HKLM\..\RunServices: [winlog] winlog.exe
    O4 - HKCU\..\Run: [Cpue] "C:\WINDOWS\FNTS~1\javaw.exe" -vt mt
    O4 - HKCU\..\Run: [xwlmm] C:\WINDOWS\system32\ciaslo.exe reg_run
    O16 - DPF: {9AC54695-69A4-46F1-BE10-10C74F9520D5} - http://cabs.elitemediagroup.net/cabs/mediaview.cab
    O20 - Winlogon Notify: wincut32 - C:\WINDOWS\SYSTEM32\wincut32.dll

    Now exit HJT
    Run Windows Explorer and double check to make sure the below files are all deleted (some we already got with killbox):
    C:\WINDOWS\system32\oobe\emachines\Preinstall.cmd
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\06JRUDXY\srvzpg[1].exe
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\CLAR4H6B\srvhqb[1].exe
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\CLAR4H6B\srvtgd[1].exe
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\CLAR4H6B\srvtml[1].exe
    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\KDAFKDE7\srvhgh[1].exe
    C:\WINDOWS\FNTS~1\javaw.exe
    C:\WINDOWS\SYSTEM32\oins.exe
    C:\WINDOWS\SYSTEM32\winlog.exe
    C:\WINDOWS\SYSTEM32\1024
    C:\WINDOWS\system32\AdService.dll
    C:\WINDOWS\system32\bxnuptfr.dll
    C:\WINDOWS\system32\ciaslo.exe
    C:\WINDOWS\system32\enxbvto.exe
    C:\WINDOWS\system32\wincut32.dll

    Now reboot into normal mode and after reboot double check the same HJT entries I had you fix above and if any still remain, fix them again a second time.

    Now attach a new HJT log and a new log from FindQool

    We have to cleanup some left over Symantec stuff you have running too.


    Also tell me how things are working!
     
    Last edited: Apr 20, 2006
  7. Fiona

    Fiona Private E-2

    Everything seemed to work out alright, except that the C:\WINDOWS\system32\oobe folder is still on my computer, for some reason.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's good because that was a mistake on my part! I cut an pasted to quickly and I really did not want to delete that folder. Only a file that was in it.

    Is everything working okay now!
     
  9. Fiona

    Fiona Private E-2

    Oh, alright, good. Yes, everything seems to be working properly, thanks to you. :)
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Great!

    If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     
  11. Fiona

    Fiona Private E-2

    Thank you for walking me through! I really appreciate it. :)
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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