Assistance on HJT log and getting rid of nasties

Uninstall the CounterSpy trial now since we are finished with it.

Also uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 1

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {84660045-44F4-40AF-87EB-40159B44F69D} - (no file)
O2 - BHO: (no name) - {889E1A8D-F6FE-4ED1-9AED-4E867D4F1176} - C:\Program Files\Internet Explorer\hoketozyj83122.dll (file missing)
O2 - BHO: (no name) - {A3FFAB4A-4534-41DF-81DC-4160DFF96C94} - \

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Yes and delete the folders for it. Note for future reference, never download or install anything while trying to fix malware problems unless the person helping you requests it. Wait until you finish removing your malware.

Not true. It's gone and so is the line from your HJT log.

Java 6 update 1 (and now update 2 just came out today) works fine with WinXP SP1

You logs are clean but I had a typo in my Avenger fix. Please manually delete the below folder:
C:\WINDOWS\system32\o02PrEz


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

I did not notice that file in your July 4th log but it was in the log from ShowNew. A-squared go though. You need to complete the steps I gave to you which includes toggling system restore to remove infected restore points.

 

That was a typo. It was supposed to say A-squared got it though.

You can uninstall it or you can keep it as a backup to your antivirus. That's your decision. You don't need to run a full scan but if you want to it is not a problem. But you really should have completed all the steps I gave to you first! Yes you need to complete them.

 

If you look back at one of my first cleaning steps given you will see I had you delete one of these files. I had you delete:

C:\Documents and Settings\sameer\Local Settings\Temp\THI2684.tmp\mxTarget.cab

The problem was that you were only posting logs from the user account named shawn not sameer. Thus some malware was not being seen. You probably should clean all user accounts on this PC to make sure all malware is gone.

I believe I have already stated multiple time that System Restore needs to be flushed. Did you disable system restore as requested then reboot and re-enable it?

 

Just everything in the final steps I gave you. And perhaps you should clean the other user accounts to be on the safe side.

 

Do not use diagnostic startup!

Many scans do check for certain things in other user accounts but it is best to boot into the accounts to perform proper checking. The accounts will have to be changed to have administrator priviledges (assuming they do not have this) to run all steps properly. Just run the below on the other accounts, but only do one account at a time to avoid confusion on what we are working on:

• CounterSpy
• GetRunKey
• ShowNew
• HJT

See the READ ME which explains how to get into safe mode using MSconfig.

You should upgrade. Since you were already the kind of user that gets infected, you would be safer by running the current version of Windows XP. Will it guarantee your safety......NO! That is something only you and other users can do by being more careful (as mentioned in the How to protect thread).

It is highly recommended to do this. Better safe than sorry. I personally have never had any isses upgrading but that does not mean you will not.