assistant.trustinsearch

Discussion in 'Malware Help (A Specialist Will Reply)' started by NicmaLauren, Jun 9, 2006.

  1. NicmaLauren

    NicmaLauren Private E-2

    Hi there,
    I've been trying to remove "assistant.trustinsearch" (it appears when i try to do a search on the net) from my computer and so far nothing has worked. Someone recommended I try HiJack This, so I've attached my logfile if anyone can shed some light on the situation and preferably how to remove it.

    Love Lauren:p

    System Spec: OS - XP Pro SP2, Processor - AMD Athlon (1.5GHz), RAM 512MB, HDD 1 - Maxtor 30GB partitioned into 10GB (mostly system stuff) and 20GB (documents, programs etc), HDD 2 - 40GB (newly installed, empty)
     

    Attached Files:

    Last edited: Jun 9, 2006
    NicmaLauren, Jun 9, 2006
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    HijackThis is a program for exerienced users! Who recommened that you use it and why didn't he/she help you with it? If they cannot do that, they should not be recommeding for someone to use it.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
    chaslang, Jun 9, 2006
    #2
  3. NicmaLauren

    NicmaLauren Private E-2

    Thanks, I did actually manage to get rid of the searchbar in the end, it just turned out to be under a different name in the HiJack This program. It also helped me remove a couple of things I had't even realised that I had! Thanks, its a great program - suprisingly easy to understand once you've read the instuctions!

    Love Lauren:p
     
    NicmaLauren, Jun 10, 2006
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Actually you have more problems that just the trustincash loader. You really need to complete the sticky procedure.
     
    chaslang, Jun 10, 2006
    #4

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