atapi dvd and vista

Discussion in 'Software' started by shynanigans, Feb 2, 2008.

  1. shynanigans

    shynanigans Private E-2

    hi, i'm definately not a geek and i am looking for some straightforward easy to understand help. we've just purchased a cpu with windows vista. i was installing programs all well and happy, THEN i tried to install a logitech webcam and it froze on that, i restarted the cpu and then discovered that my dvd drive was not recognized. I get an error 39 saying that it cannot load the device driver, the driver may be corrupted or missing. so i went to the properties for the drive, clicked the driver tab and searched for a new driver, but it told me i already had the most updated driver. where did it go? how can I fix this?

    Thanx!!
     
    shynanigans, Feb 2, 2008
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi


    It is very likely that the fix is this http://forums.majorgeeks.com/showthread.php?t=145532


    With Vista brings a new way of having to think in relation to software and what works, do check before installing any hardware like the logitech webcam that you have the latest driver/software for that device as Vista uses slightly different drivers than that which would have worked for XP.
     
    DavidGP, Feb 2, 2008
    #2

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