atapi malware problem

You neglected to attach the C:\Mglogs.zip from running C:\MGTools.exe Please do so and I can get to work on building a fix for you.

 

Afraid not, no. I would like for you to take a look at this link before we continue as I do not wish to waste any more time removing inline logs.


HOW TO: Attach Items To Your Post

Attaching logs is easy, and we avoid inline posting of logs due to the fact they simply clutter up search engine results, plus it's easier going for people on dial up if logs are attached. And easier on my eye

Correct, the R&R clearly tells you to download MGTools.exe and place it directly on the root drive (C:\) My computer > C Drive. This is also where you run it from. To run it you simply double click it. I am assuming you just haven't run it yet, so go back to the R&R and follow the instructions for doing so... and then attach the C:\Mglogs.zip into your next reply. Always be sure to read things carefully so that we can get through the cleaning process as smoothly as possible.

 

When i installed combofix, it has got rid of the AVG task tray icon.

Please see this

Adding programs to your start up folder.

1. What is this file?

C:\Users\eagles4\Desktop\cl33f1i0.exe

2. I am seeing other files for malware removal tools in your logs. Why were you using TFC and avenger? Were you trying to apply a fix yourself? Are you having help at another forum somewhere? I really need to know to save any complications later on.

3.

• Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Click Start > Run and copy/paste the following bold command into Run box and hit Enter ( the quotes are required).

"%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

• Follow the instructions to type in "delete" when it asks you what to do when if finds something.
• When done, a log file should be created on your C: drive called "TDSSKiller.txt" please attach this log to your next reply.

4. Your location is in the UK, yet I am seeing the following line in your HJT which indicates New Delhi in India. Are you aware of this?

5. Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Driver::
plasservice

File::
C:\Users\eagles4\AppData\Local\Temp\JETAE9.tmp
C:\Users\eagles4\AppData\Local\Temp\JETB65.tmp
C:\Users\eagles4\AppData\Local\Temp\JETBC3.tmp
C:\Users\eagles4\AppData\Local\Temp\RMS9760.tmp
C:\Users\eagles4\AppData\Local\Temp\RMS9761.tmp
C:\Users\eagles4\AppData\Local\Temp\TMP64FA.tmp
C:\Users\eagles4\AppData\Local\Temp\TMPA534.tmp
C:\Users\eagles4\AppData\Local\Temp\TMPB56A.tmp
C:\Users\eagles4\AppData\Local\Temp\TMPC1E8.tmp
c:\program files\Common Files\ParetoLogic\PLAS\plasservice.exe

Folder::
c:\programdata\ParetoLogic Anti-Virus PLUS
c:\program files\Common Files\ParetoLogic
C:\Users\eagles4\AppData\Local\Temp\Low
C:\Users\eagles4\AppData\Local\Temp\{4eaa4066-1dc5-4328-9704-d71b51f39406}

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"combofix"=-

RegLock::
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

6. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix. and TDSSKiller.

7. Let us know of any problems you may have encountered with the above instructions and also let me know how your PC is behaving.

 

You missed this step

 

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Fcopy::
C:\MGtools\temp\ERDNT\atapi.sys | C:\Windows\System32\drivers\atapi.sys

Driver::
ZeppelinService

File::
c:\program files\Common Files\ParetoLogic\PLAS\plasservice.exe

DirLook::
C:\Users\eagles4\AppData\Local\temp(27)

Folder::
c:\program files\Common Files\ParetoLogic

RegLock::
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix. or avenger

Is Prevx still reporting infected atapi.sys?

 

Because your post got caught up in moderation (it has of course been approved now) but it did cause it to slip by unnoticed, yes. I'm going to put the kettle on and take a look soon.

 

Did you create this temp folder yourself?

Empty all of the contents of it, and then do the below:

GMER - running with a random name

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from GMER.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Please go to Jotti's malware scan

(If more than one file needs scanned they must be done separately and logs posted for each one)

• Copy the file path in the below Code box:
  
  Code:

  C:\Windows\System32\drivers\atapi.sys

• At the upload site, click the browse button.
• Next click Submit file
• Your file will possibly be entered into a queue which normally takes less than a minute to clear.
• This will perform a scan across multiple different virus scanning engines.
• Important: Wait for all of the scanning engines to complete.
• Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.

Delete this folder too:

c:\users\eagles4\AppData\Local\temp(27)

 

As I suspected, Prevx is giving you false positives. Also if the program is not paid for then it is not going to be able to fix anything anyway, so if that is the case then I would advise you to uninstall it.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. safe surfing