automatic updates stuck

bluelady82 · Sep 10, 2008

I recently got the Vundo Trojan, and finally spy sweeper was able to quarantine it. but somehow, i no longer have the ability to turn on my automatic windows updates. but when i go into the control panel, it says they are on... i don't understand or know how to fix this.

I am using my roommates computer for trouble shooting, and on my computer running all the suggested programs in the malware remover post. But i dont see anything that can help me fix this issue.

thanks
blue

chaslang · Sep 12, 2008

Welcome to Major Geeks!

We can check your PC to make sure that all malware has been removed. If you want to do this then please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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automatic updates stuck

bluelady82 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member