Avast keeps alerting me about a suspicious file

Discussion in 'Malware Help (A Specialist Will Reply)' started by Crube, Dec 15, 2008.

  1. Crube

    Crube Private E-2

    A box comes up and tells me the file has been detected using a heuristic method and it may be a sign of malware infection:-


    File name: C:\WINDOWS\SYSTEM32\ils.dll
    TYPE : Rootkit: hidden process

    It gives me the option to delete it or ignore it but recommends I ignore it. Does anyone know anything about this file?
     
  2. Crube

    Crube Private E-2

    Anyone? :(
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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