avg going haywire over some Patched A thing. Logs attached.

Discussion in 'Malware Help (A Specialist Will Reply)' started by dblhndr, Jan 29, 2013.

  1. dblhndr

    dblhndr Private E-2

    Whatever it is, i have a feeling it must keep re-attempting to download files onto my PC, because my AVG is going completely crazy over the same files multiple times ("Patched.A", some "Backdoor.Generic"s etc)

    Anyway, its getting very annoying. Attached are some logs. MGTools ran kind of weird as well, producing some sort of message. A screenshot of what I could get from the command window (before abruptly closing on me) is also provided.
     

    Attached Files:

  2. dblhndr

    dblhndr Private E-2

    mbam log also provided - here you go!

    Thanks in advance, this has been an interesting experience : D
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the files/ folder tab and locate these 6 detections:

    • [ZeroAccess][FILE] @ : C:\windows\Installer\{ae7b832e-0a1a-962a-e653-f1f5aea95952}\@ --> FOUND
    • [ZeroAccess][FOLDER] U : C:\windows\Installer\{ae7b832e-0a1a-962a-e653-f1f5aea95952}\U --> FOUND
    • [ZeroAccess][FOLDER] L : C:\windows\Installer\{ae7b832e-0a1a-962a-e653-f1f5aea95952}\L --> FOUND
    • [ZeroAccess][FILE] Desktop.ini : C:\windows\Assembly\GAC_32\Desktop.ini --> FOUND
    • [ZeroAccess][FILE] Desktop.ini : C:\windows\Assembly\GAC_64\Desktop.ini --> FOUND
    • [Susp.ASLR][FILE] services.exe : C:\windows\system32\services.exe --> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.


    • Re run Hitman and have it delete Potential Unwanted Programs.
    • Re Run TDSSkiller (just a scan) and attach log for me to see please.


    Yes, with MGTools - the message said Do not click the cancel button that first appears. Wait for the close program button to appear and click it to continue.

    Go to C:\MGtools\GetLogs.bat and double click to run. Now run it and if that message appears do what it says and attach the hopefully resulting MGlogs.zip.
     
  4. dblhndr

    dblhndr Private E-2

    For some reason I couldn't find any checkmark objects in the files tab (the only checkmark objects i could find were in the Registry tab). For this reason, I decided not to delete anything till I could get more information (and so I don't have a log for RK).

    (Here is screenshot instead! I hope I haven't done anything weird...?)

    Ran HitmanPro again, deleted all the unwanted crap.

    Ran TDSS again, attached logs below.

    MGTools fails to run again, here is what it actually says just before shutting down by itself (don't worry, i didn't click anything)(screenshot of cmd window attached below!)

    Thanks people v_v
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    But your screenshot clearly shows they are in files/folder tab. :confused They need deleting!
    Good.

    You need to fix what you had TDSSKiller skip. Show me the new log afterwards where hopefully it detects no threats.

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.
     
  6. dblhndr

    dblhndr Private E-2

    Well, it shows on the files tab, but there doesn't seem to be checkmarks to select next to them. And I couldn't seem to find any corresponding entries in the registry tab, which is the only tab with checkmarks to actually check (at this point in time).

    ...If they need to be deleted, I noticed that there is a path to the file - I guess I could go in and shift+del the files that it points to if RK won't let me delete them :'D

    Re-ran TDSS, choosing to fix. At the end of the scan it told me that there were unprocessed files, so I'm guessing I'm not out of the frying pan yet... Logs attached!

    Ran OTL, attached logs below.

    Thanks again v___v i am extremely grateful!
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    With what's shown in RogueKiller screenshot you provided, just click the delete button over to the right and see if they go. Let me know.
     
  8. dblhndr

    dblhndr Private E-2

    Ran RK, deleted, rebooted PC, re-ran RK and one of the folders was left so I re-deleted.
    Logs attached. Thank you very much for your hard work ^^

    The problem seems to have resolved itself, but I don't know... I'm all very paranoid now :(
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    When you rescan with TDSSkiller and RogueKiller now, does it find anything of the zero access?
     
  10. dblhndr

    dblhndr Private E-2

    Re-scanned with TDSS and RK, I don't think the ZeroAccess remains. Logs attached anyway, but I think its okay! Thanks again : )
     

    Attached Files:

  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Ready for final steps? :)
     
  12. dblhndr

    dblhndr Private E-2

    That sounds slightly scary... what are the final steps? Am I offering my first-born to the Computer Gods?
     
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Is everything running well in other words? :) If so....

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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