Avg reports file error

Discussion in 'Malware Help (A Specialist Will Reply)' started by sinan, Nov 3, 2012.

  1. sinan

    sinan Private E-2

  2. sinan

    sinan Private E-2

    Good day everybody.

    Running windows 7, few days ago my pc got very slow especialy on startup, I scanned whole computer and reported with eroor files, Please attached log file and advice me what to do.

    many thanks & regards.
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  4. sinan

    sinan Private E-2

  5. sinan

    sinan Private E-2

    Good day everybody.

    Running windows 7, few days ago my pc got very slow especialy on startup, I scanned whole computer and reported with eroor files (file attached), attached log files are here but 2 issues I have :

    1-Can not complete HitmanPro36.exe, program is stopped in the middle before completing scan (see attached screen shot).
    2- MGtools.exe is not creating c:\MGtools.zip

    Please advice me what to do.

    many thanks & regards.
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Where is the log from RogueKiller?

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.


    Oh, by the way, I had to merge your other thread you created with this one, Stick to one thread only please per computer. :)
     
  7. sinan

    sinan Private E-2

    Hi.

    I am atteching RKreport and otl logs.

    Thanks and regards.
     

    Attached Files:

    Last edited by a moderator: Nov 6, 2012
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You may have to ask about the avg errors in the software forum. Let's do the below to be rid of some junk.

    We need to run an OTL Fix

    • Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
    • Copy and Paste the following code into the textbox. Do not include the word Code

    Code:
    :otl
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com/?crg=3.1010000.10005’
    IE - HKLM\..\URLSearchHook: {d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0} - C:\Program Files\IncrediMail_MediaBar_2\prxtbInc0.dll (Conduit Ltd.)
    IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2475029
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=70102
    IE - HKCU\..\URLSearchHook: {d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0} - C:\Program Files\IncrediMail_MediaBar_2\prxtbInc0.dll (Conduit Ltd.)
    IE - HKCU\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylon.com/?q={searchTerms}&AF=111434&tt=290312_bexdll&babsrc=SP_ss&mntrId=e84959c9000000000000920c6de20b0c
    IE - HKCU\..\SearchScopes\{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}: "URL" = http://www.inbox.com/search/dispatcher.aspx?tp=bs&qkw={searchTerms}&tbid=70102
    IE - HKCU\..\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}: "URL" = http://blekko.com/?source=c3348dd4&tbp=rbox&toolbarid=blekkotb&u=2012033128BD4F73B2BCB5DFB14C4CE3&q={searchTerms}
    IE - HKCU\..\SearchScopes\{C7576B9D-B442-46bc-AF74-080A9E723E01}: "URL" = http://websearch.search-results.com/redirect?client=ie&tb=AF3-SRS&o=&src=crm&q={searchTerms}&locale=&apn_ptnrs=&apn_dtid=&apn_uid=5A16D07B-AC4E-44DE-82B5-B09C6673B928&apn_sauid=6210A432-893D-461A-9137-43D22DF31BAE
    FF - prefs.js..browser.search.order.1: "Search the web (Babylon)"
    FF - prefs.js..browser.startup.homepage: "http://mystart.incredimail.com/mb156?a=ICfjY6WSQB"
    FF - prefs.js..sweetim.toolbar.previous.browser.search.defaultenginename: "MyStart Search"
    FF - prefs.js..sweetim.toolbar.previous.browser.search.selectedEngine: "MyStart Search"
    FF - prefs.js..browser.startup.homepage: "http://mystart.incredimail.com/mb156?a=ICfjY6WSQB"
    [2011-07-26 18:19:58 | 000,002,333 | ---- | M] () -- C:\Users\Sinani\AppData\Roaming\Mozilla\Firefox\Profiles\v1ge506f.default\searchplugins\askcom.xml
    [2012-08-14 15:57:06 | 000,002,195 | ---- | M] () -- C:\Users\Sinani\AppData\Roaming\Mozilla\Firefox\Profiles\v1ge506f.default\searchplugins\MyStart Search.xml
    [2010-07-01 00:34:54 | 000,003,295 | ---- | M] () -- C:\Users\Sinani\AppData\Roaming\Mozilla\Firefox\Profiles\v1ge506f.default\searchplugins\search-results.xml
    [2012-04-03 07:55:33 | 000,002,353 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\babylon.xml
    [2012-03-31 19:01:08 | 000,002,127 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\blekkotb.xml
    CHR - default_search_provider: MyStart Search ()
    CHR - default_search_provider: search_url = http:\/\/mystart.incredimail.com\/mb156\/?loc=GC_Default_Search&search={searchTerms}&a=ICfjY6WSQB
    CHR - homepage: http:\/\/mystart.incredimail.com
    O2 - BHO: (Updater For Spam Free Search Bar) - {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files\blekkotb\auxi\blekkoAu.dll (Visicom Media)
    O2 - BHO: (Spam Free Search Bar) - {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files\blekkotb\blekkoDx.dll ()
    O2 - BHO: (SMTTB2009 Class) - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\DealBulldog Toolbar\tbcore3.dll ()
    O3 - HKLM\..\Toolbar: (Spam Free Search Bar) - {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files\blekkotb\blekkoDx.dll ()
    O3 - HKLM\..\Toolbar: (ShareThis Toolbar) - {279A7F48-30F1-3C84-A10B-74CB24AE197C} - C:\Program Files\ShareThis Toolbar\Toolbar.dll ()
    O3 - HKLM\..\Toolbar: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\prxConduitEngine.dll (Conduit Ltd.)
    O3 - HKLM\..\Toolbar: (DealBulldog Toolbar) - {338B4DFE-2E2C-4338-9E41-E176D497299E} - C:\Program Files\DealBulldog Toolbar\tbcore3.dll ()
    @Alternate Data Stream - 145 bytes -> C:\ProgramData\Temp:0B4227B4
    @Alternate Data Stream - 133 bytes -> C:\ProgramData\Temp:0B4227B4
    
    :commands
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    • Then click the Run Fix button at the top.
    • Click Image.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. ATTACH that report in your next reply.


    Reboot the machine, rerun OTL (just a scan) and attach the latest log. Let me know how things are running.
     
  9. sinan

    sinan Private E-2

    Good day.

    It looks like problem is solved, starting up works normal but I am aware of coruppted files.

    I am attaching 2 otl logs :

    I appreciate your kind help.

    Thanks.rolleyes
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What corrupted files? You are referring to the avg report you posted originally?
     
  11. sinan

    sinan Private E-2

    Hi.

    Yes that one.
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It does not say that anything was corrupted. It gave a few errors but it said no virus found. You can ask about it in software forum if you like.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  13. sinan

    sinan Private E-2

    Thank very much, I will post one in software.

    Regards.
     
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. Safe surfing!
     
  15. sinan

    sinan Private E-2

    How to close this Thread ?.
     
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We don't close threads normally.
     
  17. sinan

    sinan Private E-2

    Thanks
     

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