awtsq.dll please help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by dansweet123, Nov 13, 2007.

  1. dansweet123

    dansweet123 Private E-2

    Firstly i'm new to these forums, just had to sign up to get some help with the horrendous problem i've faced over the past 2 days.

    Basically after returning home from work (with my sister sitting at my laptop) pop-ups start appearing telling me that there is vicious malware attacking my computer, i find out that it is malware itself causing these messages and so need to remove the offending files. However one of them will just NOT go away, its name... awtsq.dll

    i've tried all methods i could think of including using virtumunubegone and vundufix but they only removed the other offending files, not awtsq

    heres my hijackthis log file....

    ------------------------------------------------------------------


    -----------------------------------------------

    please can someone help? I'm at my wits end!
    thank you in advance.

    Dan
     
    Last edited by a moderator: Nov 13, 2007
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. dansweet123

    dansweet123 Private E-2

    Ok this is going to sound really strange but i tried to click on both scan now buttons on Bitdefender and panda but neither would allow me to scan?
    I've included logs of the only programs i can currently access....

    i'll try and attach a superantispyware log soon...
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This is exactly were we tell you not to installHJT --> C:\Documents and Settings\dan\Desktop\HiJackThis_v2.exe
    Please uninstall and reinstall as instructed.

    Neither Panda nor Bitdefender will run in FireFox ...you need to run it with IE.

    Download this file - Combofix.exe
    Double click combofix.exe & follow the prompts.
    When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Attach a :
    properly installed and renamed HJT
    a new ShowNew log
    ComboFIx log
     

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