[B]online scan and zone alarm in safe mode[/B]

No do not shutdown ZoneAlarm. Try running the scans in normal boot mode.

 

So are you having any problems with malware right now?

 

It still sounds like a Windows software problem to me but if you want to check for malware, we can do that. Based on you original message, I'm assuming you have run all steps in the READ ME FIRST. So please follow the below steps exactly:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

Re: online scan and zone alarm in safe mode ATTACHMENT

Okay Dave! Let's get started.

First you need to stop using MSConfig to disable startup items from loading. We need to be able to see everything that could load. So run msconfig and select normal startup. If asked to reboot, do not reboot yet.

Download LSP - Fix

Run LSP-Fix.

Check the Box labeled "I know what I'm doing" and then click on the newdotnet6_38.dll file (in the “Keep” section) to select it.

Then, Select the >> button to move newdotnet6_38.dll into the Remove section.

Now, click the Finish Button. When the Repair Summary box appears, click OK.
If it is already in the Remove section, just click Finish.


Now run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing <--- LSP-fix may have fixed this already
O15 - Trusted Zone: *.line6.net
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2324a8dab41da4c80e05/netzip/RdxIE601.cab


After clicking Fix, exit HJT.

Boot into safe mode and use Windows Explorer to delete:
c:\program files\newdotnet <--- the whole folder


Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

Okay your log is clean of malware items. Are you still having any problems?

 

You're welcome.

It should not be necessary to run a repair and that could just bring your PC back to an older point in time. Depends on what version of Win XP is on your CD. But this is more of a topic for the Software Forum. I would however just go get the SP2 update.