Babylon infection?

Discussion in 'Malware Help (A Specialist Will Reply)' started by marie8585, Nov 12, 2013.

  1. marie8585

    marie8585 Private E-2

    Working on a desktop and I think this one has a babylon infection.
    Ran read me-- could not run malwarebytes anti-malware or mgtools.
    Attached are screen shots of the error messages.
    I am also including logs of roguekiller, hitmanpro.
    tdskiller did not find anything.
    Thanks for your help.! :)
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman and have it delete Potential Unwanted Programs.

    Are you able to run MBAM and MGTools in safe mode at all?
     
  3. marie8585

    marie8585 Private E-2

    Here is a new hitmanpro log.

    I was unable to run MGTOOLS or MBAM in safe mode (also attached are screen shots of same errors).
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Let's try this please, I want to check for something:

    http://img827.imageshack.us/img827/1263/frst.gif For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     
  5. marie8585

    marie8585 Private E-2

    Here is the FRST log
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Try the below:

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop on the PC with the infection.

    • Open up this newly created folder and then open the "files" folder (...\windows repair v1.5.7\files)
    • From here, locate the fix_exe_hijack.inf file and then Right-mouse click it one time, then choose "Install".
    • Once you have done this, you should now be able to open applications again.
    • Let me know if that helped, can you now get through the rest of the read and run me first?
     
  7. marie8585

    marie8585 Private E-2

    Hi Kestrel, Sorry for the delay.
    I did the step you requested, but I still cannot instal MBAM and MGTOOLS.
    Is there anything else I can do?

    Thanks for your help!
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you put MGtools.exe on your Desktop and rename it to the below?
    Code:
    2013-11-12 13:04 - 2013-11-12 13:05 - 00199743 _____ C:\Users\Administrator ph\Desktop\mgtls.exe
    If so, the reason it cannot run is that it is not a complete download. You need to delete this file and perform a full new download and do not rename it. It is not necessary. Make sure the file downloads properly. For example, do not allow your protection software to tell you that it is malware which will interfere with the download.
     
  9. marie8585

    marie8585 Private E-2

    hi
    downloaded complete versions of mgtools and mbam
    attached are the logs
    what are the next steps?
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-results.com?o=41647951&l=dis
    • R3 - URLSearchHook: (no name) - {00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)
    • R3 - URLSearchHook: (no name) - {1c9b96a0-cba2-482e-9c40-9200b547123a} - (no file)
    • R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)
    • O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    • O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    • O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    After clicking Fix exit HJT.



    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Explain how things are running.
     
  11. marie8585

    marie8585 Private E-2

    Things are working well now, except sometimes it slows down a lot.
    Thanks for your help!!
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Because it's been some time, please do this:

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
     

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