Back Web Lite??

I ran spybot and found 59 entries from back web lite. Two of them are files and they rest are registry values. What the heck are these?

Should I do more than just "fix selected problems"?

Thanks!

 

Yeah, go ahead and fix those entries with Spybot. After you have removed those entries procede with the below.

http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

 

Here is my HJT log.

thanks!

 

Please look in Add or Remove Programs for the following and Uninstall them if found:

Viewpoint

Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Virus Removal\CCleaner\ccleaner.exe" /AUTO

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O15 - Trusted Zone: *.musicmatch.com (HKLM)

O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.sparedollar.com/sdImage/XUpload.ocx

Again, make sure All Browser Windows are Closed when you Click FIX.

NOW:
Navigate to and DELETE the following folder if it should remain:

C:\Program Files\Viewpoint

NEXT:
Run CCleaner and Spybot S&D and have Spybot fix what it finds.
Note: Dont forget to update Spybot S&D by selecting "Search For Updates"

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.


After you complete the above REBOOT, Scan with HijackThis and attach the new log.

 

When I rebooted I received an error message ~ A problem has occured.........
Here is the info listed at the bottom ~

**stop: 0x0000007E,oxc0000005,0x00000000, 0xF8ACE384, 0xF8ACE080

Thanks!!

 

Reboot a few times and see if you get the error again.

Your HJT log is clean, are you having any further Malware issues?

 

Thanks for you help bigarrick!!

Can you tell me what my issue was ~ virus, spyware? Should I be changing passwords?

Do I need to change my name and join the witness protection program?

Thanks!

 

I was looking over my HJT log. I see a couple of lines with AOL in them ~ can I delete these? I don't use AOL.

When I try to remove AOL from the control panel it states that there are no versions installed. I would just like to remove all of it if possible. I am trying to clean out all of the useless junk on my computer.

Thanks!!

 

Boot into Safe Mode and delete the below folder and then have HJT fix the AOL entries, should take care of it for you.

C:\Program Files\Common Files\AOL

 

Everything seems to be working great ~ Thanks so much for your help!!

 

It seems I was wrong. This is the only site I can access. I can't get online at all using IE. Ack ~ I don't know what I have done.

I removed 2 entries in the HJT log (aol). I couldn't get online at all. I did a systems restore and managed to get on this site but no others

 

Ok ~ I had changed the system configuration from normal to selective start up. I had 48 processes running and thought I could stop some of those from loading.

I can now surf the web. I think I will leave well enough alone......

Thanks!

 

If you did a System Restore it probably brought back some problems so attach a fresh HJT log.

Any problems as of right now?

 

I went into msconfig and chose selective startup. I couldn't get onilne so I went back and selected normal startup.

I did both of thses things around the same time so I don't know which one ( if either) I managed to screw up.

After I am off line for a couple of hours I have to rebot in order to get online.

I knew after I did the restore that i might have brought back my original problem but I hated to come back here and ask you to look at it again

Here is my HJT log.

Thanks!!

 

Your HJT log is clean, are you having any further Malware problems?

 

No more malware problems.

THANKS!!!

 

Great!

You should see this article on How to Protect yourself from malware!

 

LOL ~ I actuall did read that. I installed all of the reccommended programs.

I had the Kerio (?) firewall and somehow made a mess of it. I use ebay and could not sign on when I had the firewall on. I believe I actually allowed something that i shouldn't have and blocked something that I needed.

I switched to zone alarm and I love it!!!

Thanks again!!

 

Ive been using ZA for a while now and I love it. Never had a problem out of it.

Surf Safely!