beeer on me if you can help ... please!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by liorl, Sep 21, 2008.

  1. liorl

    liorl Private E-2

    hi guys.. im new here..a nd havving refferenced your site many times.. ii'm really hoping someone can help..
    hopefully i'll post this in the right way..
    well i have a few issues.. not sure if they're related.
    1. the most irritating.. my comp freezes randomly. i know this can be due
    to many things.. but some more info for you. recently i bought a new 1gb memory card.. thinking that was the problem i got the guys at the lab to
    give me a new one... still no help. they also checed it for overheating, and did a memory test as well.. and it seems those aren't the problems

    2. long before my freezing issue.. i allways get a messege when i startup the comp which say windows can't find "c:\doucume..." taskmgr.exe

    i tried tons of malware and spyware removal programs (ccleaner, superantispyware, glary utilities .. and a bunch of others..)

    please please help... beer on me when you're in Tel Aviv...
    thanks in advance guys.
    attached (hopefully correctly ...) is my hijack this log and also a printscreen
    of my running procceses
     

    Attached Files:

    Last edited: Sep 21, 2008
    liorl, Sep 21, 2008
    #1
  2. liorl

    liorl Private E-2

    thought i'd add aditional information in case anyone can help...
    in addition to the 1gb memory card i bought , i also added a 160gb hard drive and a
    dvd burner.. though they are running fine.
    besides the freezing which happens quite randomly, sometimes the freeze happens
    and i get horizontal strange yellow lines across the screen...
    i'm about to go crazy..
    help please!
     
    liorl, Sep 21, 2008
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    This sounds more like a hardware issue than a malware issue, however, if you would like us to check your system for malware:

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
    TimW, Sep 21, 2008
    #3
  4. liorl

    liorl Private E-2

    thanks so much for your help...
    i ran all the steps as instructed and here are my logs
     

    Attached Files:

    liorl, Sep 21, 2008
    #4
  5. liorl

    liorl Private E-2

    and my mglogs...
    and once again.. i cant thank you enough for your help!
     

    Attached Files:

    liorl, Sep 21, 2008
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The good news is it isn't malware......the bad news is that it isn't malware.

    You need to post in the software section.

    Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:
     
    TimW, Sep 21, 2008
    #6
  7. liorl

    liorl Private E-2

    hey tim .. thanks so much for your quick response...
    however i still get the windows cannot locate c:\docume... taskmgr.exe
    messege.. every time windows starts.
    any ideas?
     
    liorl, Sep 21, 2008
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you kept SuperAntispyware....go to the repair section --->under preferences..
    look for the automatic fix for the task manager .
     
    TimW, Sep 22, 2008
    #8
  9. liorl

    liorl Private E-2

    hi tim.. i kept it.. but dont seem to find the automatic fix option..
    in SAS under preferences when i go to "repairs"
    the only option i see relating the task manager is "enable task manager"
    do you mean that?
     
    liorl, Sep 22, 2008
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes.
     
    TimW, Sep 22, 2008
    #10
  11. liorl

    liorl Private E-2

    well i did it..
    but unfortunately the messege which says windows can't find "c:\doucume..." taskmgr.exe" is still there...
    and the freezing is still happening.. :(
    any other ideas would be greatly appreciated...
    and thanks for your time.
     
    liorl, Sep 22, 2008
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please give me the entire path that it is reporting.
     
    TimW, Sep 22, 2008
    #12
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    FYI: From runkeys.txt

    If the HijackThis license had been excepted, you would also have seen the F2 line in the HijackThis log.
     
    chaslang, Sep 22, 2008
    #13
  14. liorl

    liorl Private E-2

    C:\DOCUME~1\LIORLA~1\taskmgr.exe is the path i get..
    just like what you posted later..

    i ran hijack this again but cant see the quate you posted..
    so i'm not really sure what to do...
     

    Attached Files:

    liorl, Sep 22, 2008
    #14
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This HijackThis version is way out of date. I was referring to the HijackThis license that you should have accepted when running MGtools. You did not accept it and there for the MGlogs.zip file does not contain a HijackThis log from a proper version of a properly installed HijackThis which is automatically obtained by MGtools.

    However since the registry key in questions is simply not needed, you can just do the below to remove it.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.
     
    Last edited: Sep 23, 2008
    chaslang, Sep 23, 2008
    #15
  16. liorl

    liorl Private E-2

    you're a genius.. :)
    that error messege on startup is gone ...
    can i now delete the fixme.reg file thats on my desktop?

    and once again.. thanks!

    thats the first of my probs solved... :)
     
    liorl, Sep 23, 2008
    #16
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    @Chas...thanks.....

    @liorl .....yes you can just delete it from the desktop.
     
    TimW, Sep 23, 2008
    #17

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