behavioral problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by jimmys, Mar 5, 2009.

  1. jimmys

    jimmys Private E-2

    It started about a week ago. I had downloaded a file that was supposed to be for windows media player. The next morning I got a error message that a memory location couldn't be read. I ran SAS/SB-S&D/Mbam & avast all with negative results but the longer I was on the computer the worse things got. I'd try to open one thing and something else would pop up. I couldn't get system restore to let me go back to Jan. for a good restore point. I finally gave up and reinstalled windows. Now when I change a setting and reboot the settings revert to the default setting, but not all of them and not all the time. Some times I get a name on the start menu, or not. Sometimes the mouse pointer will auto click to the default, sometimes not. I installed tweak UI to get rid of the balloons and a couple other things. Some times it works, or not.
    When I first tried to install Mbam, I got the error message "HpSdAppCoreApp" wasn't available. When I tried to find this were it was suppose to be( C:\hp\tmp\src) there is no tmp. file in HP.
    I reinstalled windows today and reran everything, the logs for SAS /SB-S&D/Mbam are now gone. The panels looks like a clean install. I've rebooted several times since then and still had the some settings revert to default.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm sorry but you are not having malware problems especially if you have just reinstalled Windows from clean original uninfected media and still have a problem. Your logs also show no problems. I suggest that you post in the Software Forum and have someone help you work thru deleting partitions, recreating partitions, and re-installing. Perhaps you are having a problem with your SP3 update. Did you install from a Windows XP SP3 CD or did you upgrade to SP3 after installing some other level of Win XP? If you are not installing from a real Windows XP SP3 CD, then on you next re-install, do not update to SP3 until you verify everything is working OK.
     
  3. jimmys

    jimmys Private E-2

    I reinstalled from the hard drive. I used the "destructive recovery" option from the recovery console. I've actually recovered it three times since the problems started. I have no "clean media" to install from. The day after I posted when I started the computer I had no system tray. I ran SpyBot and it found a registry change telling the computer not to display the tray.SpyBot failed to notify me of the change but when I deleted it and rebooted the tray came back. I'm still having some issues with settings reverting to the default. Is there a way to scan windows OS before doing the recovery to see if anything might be compromised? SP3 was a download from the Microsoft site. Thanks..........
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't think you mean "recovery console" as the Windows Recovery Console has no such feature. You must be referring an option to restore to factory shipped conditions.

    Yes but when you do this you do not have SP3. You are installing that afterwards. What I'm suggesting to you is not to do the upgrade to SP3. Just use SP2 (I'm assuming your factory image is SP2) for awhile to see how things work without upgrading.

    I'm sorry but as I said previously, you are not having malware problems.

    What good is this going to do? When you do the destructive recovery, everything from your current image is desctroyed.
     

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