Best Malware Protection fixed?

Discussion in 'Malware Help (A Specialist Will Reply)' started by daviesl, Apr 9, 2011.

  1. daviesl

    daviesl Private E-2

    I ran through the Read me First post and have attached all the logs. I didn't run RootRepeal because I have a 64bit Windows version. I've attached all my logs. Please note that I had run Malwarebytes once before which seemed to find a ton of stuff. This Malwarebytes log was the 2nd one so it doesn't seem to show much.

    Could you please see if I got it all off.

    Thanks,
    Leah
     

    Attached Files:

  2. daviesl

    daviesl Private E-2

    Just noticed that I do still have something on my computer. Gala search redirects my google search in Internet Explorer.

    I thought I was done, so I have Enabled User Account Control and toggled the system restore already.
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not seeing much in your logs, but let's do this:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


    Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).
    • Click the Start Scan button.
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
    • Attach this log to your next message


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * TDDSKiller log.
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  4. daviesl

    daviesl Private E-2

    Tim,
    Things seem to be working great now. I did what you said and have attached the log files.

    I also uninstalled the gala search and google search. Then re-installed google search and that seems to be fine now.

    Thanks so much !!! You guys are lifesavers !!
     
  5. daviesl

    daviesl Private E-2

    oops, forgot the logs. Here they are.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. Your logs are clean. However, you need to clean out these two folders:
    C:\Windows\TEMP
    C:\Users\Owner\Local Settings\TEMP

    You might as well also remove these:
    Code:
    d-----w                 0 2011-02-01 01:37:34  C:\Users\Owner\AppData\Local\{034271A2-15AD-4D15-9851-50BA2F646620}
    d-----w                 0 2011-02-05 00:29:47  C:\Users\Owner\AppData\Local\{036412A3-9C66-4FEB-8C2C-092AC85E1356}
    d-----w                 0 2011-01-14 23:18:02  C:\Users\Owner\AppData\Local\{0C6CC1C3-9E9E-499A-9D84-29C7AA484180}
    d-----w                 0 2011-03-09 00:29:10  C:\Users\Owner\AppData\Local\{0D319434-5A79-4D53-A08F-41137756114F}
    d-----w                 0 2011-04-10 15:19:18  C:\Users\Owner\AppData\Local\{0E68C702-94D2-4BE9-BBCE-9207422135F5}
    d-----w                 0 2011-02-13 20:30:17  C:\Users\Owner\AppData\Local\{0EDB73A5-189E-40CB-A10B-323D049930A0}
    d-----w                 0 2011-02-08 00:25:01  C:\Users\Owner\AppData\Local\{15AFC5F3-9F64-4CAD-BEEB-B421E2E43F62}
    d-----w                 0 2011-02-12 19:10:33  C:\Users\Owner\AppData\Local\{15D40DCB-B413-4DC6-903A-2FCF461CFFED}
    d-----w                 0 2011-03-02 02:57:01  C:\Users\Owner\AppData\Local\{15F55C4A-0482-4FAF-B22C-023E9ED1EF29}
    d-----w                 0 2011-03-08 03:10:26  C:\Users\Owner\AppData\Local\{1646574B-444C-4536-9C92-E9679D1FCBAE}
    d-----w                 0 2011-01-17 23:49:00  C:\Users\Owner\AppData\Local\{1BB16FF7-ECE1-436A-976D-86E03AE9C668}
    d-----w                 0 2011-02-03 01:06:42  C:\Users\Owner\AppData\Local\{1BF59CB1-D2F2-4972-8431-3CD28B29D977}
    d-----w                 0 2011-02-10 00:22:22  C:\Users\Owner\AppData\Local\{245370AD-4BC9-4353-8F2A-57B48BF307AA}
    d-----w                 0 2011-03-24 22:04:40  C:\Users\Owner\AppData\Local\{25037AA6-CC66-4F5F-9C10-02E9E48331FA}
    d-----w                 0 2011-02-09 00:49:42  C:\Users\Owner\AppData\Local\{2A081CAA-2AC4-44E3-8D2B-300FEACCB1D2}
    d-----w                 0 2011-01-15 23:29:10  C:\Users\Owner\AppData\Local\{2B17CD82-77CB-4E03-8C14-58999DFFC1F6}
    d-----w                 0 2011-01-19 04:17:26  C:\Users\Owner\AppData\Local\{2DE12F82-D4C4-4601-9E83-ADDE8FEEC773}
    d-----w                 0 2011-04-04 02:18:27  C:\Users\Owner\AppData\Local\{30964CF3-7B60-492C-B95F-B9E0D936F527}
    d-----w                 0 2011-02-03 01:07:19  C:\Users\Owner\AppData\Local\{310E8087-87A9-4CCE-809A-DECA5F25BAF8}
    d-----w                 0 2011-02-12 01:24:20  C:\Users\Owner\AppData\Local\{37A0659A-B925-485E-9CD1-E4BB73989286}
    d-----w                 0 2011-01-14 04:04:43  C:\Users\Owner\AppData\Local\{37B6E372-2111-4625-B24B-E3F3D8F5E1BE}
    d-----w                 0 2011-01-14 03:22:33  C:\Users\Owner\AppData\Local\{38480CAB-0C5B-4762-91C1-59DEDB5E48EA}
    d-----w                 0 2011-03-14 00:16:21  C:\Users\Owner\AppData\Local\{3E979E83-9F00-4244-BB5E-F35DD45F6F71}
    d-----w                 0 2011-02-21 00:26:55  C:\Users\Owner\AppData\Local\{4F85E9DE-9F29-4C1F-8251-F2D878B96922}
    d-----w                 0 2011-03-30 23:19:27  C:\Users\Owner\AppData\Local\{51BBA3C6-4924-4477-AB95-756CB8F32F29}
    d-----w                 0 2011-02-03 23:38:01  C:\Users\Owner\AppData\Local\{6194FA20-3A62-4D5F-9331-C3F29C7A87C2}
    d-----w                 0 2011-03-01 03:10:40  C:\Users\Owner\AppData\Local\{63CD4166-EB65-455F-A3D0-613CECE2F8CF}
    d-----w                 0 2011-03-31 20:48:39  C:\Users\Owner\AppData\Local\{68BA35E8-7DEE-40B5-A6CE-69D4EF1B0B89}
    d-----w                 0 2011-01-22 00:03:59  C:\Users\Owner\AppData\Local\{6A70FEF6-DB5C-40FF-AC08-B911496CE4C8}
    d-----w                 0 2011-04-03 06:38:07  C:\Users\Owner\AppData\Local\{6D8F2BA3-AC56-4E96-AA71-65FC2B2BC9A9}
    d-----w                 0 2011-01-15 11:18:36  C:\Users\Owner\AppData\Local\{706925D8-D2E9-4889-ABE4-9CAB47F15713}
    d-----w                 0 2011-01-21 02:17:29  C:\Users\Owner\AppData\Local\{71116118-FBBA-490F-A09D-D62094E80DD6}
    d-----w                 0 2011-03-10 22:00:57  C:\Users\Owner\AppData\Local\{75CB72AB-AF7D-4F19-8CD0-50A087F28A85}
    d-----w                 0 2011-01-15 23:28:16  C:\Users\Owner\AppData\Local\{7786D840-2D2C-4DC1-B10F-D5276E569E12}
    d-----w                 0 2011-01-17 01:28:23  C:\Users\Owner\AppData\Local\{77C61668-7D9F-4C30-8F21-185C119F696B}
    d-----w                 0 2011-01-23 23:23:16  C:\Users\Owner\AppData\Local\{78D64FE4-353D-4356-AE82-D357EEBDA4E5}
    d-----w                 0 2011-02-13 20:34:00  C:\Users\Owner\AppData\Local\{7EEE9B8A-8CE9-484F-BC69-F89CA1B7AD5D}
    d-----w                 0 2011-01-30 20:31:54  C:\Users\Owner\AppData\Local\{7FA9BCB0-16A6-4621-9957-033355F74239}
    d-----w                 0 2011-02-02 11:22:55  C:\Users\Owner\AppData\Local\{81FCA866-F216-46C8-9B99-1FAA556C86D7}
    d-----w                 0 2011-03-20 21:42:23  C:\Users\Owner\AppData\Local\{8AA1E24E-B35B-45CF-BC62-CD22630AB8B3}
    d-----w                 0 2011-02-14 23:47:01  C:\Users\Owner\AppData\Local\{8D600C4F-242E-4E10-B8EF-C10EAB11240D}
    d-----w                 0 2011-01-27 01:26:04  C:\Users\Owner\AppData\Local\{923C957A-0775-4FC6-9C01-A8687ED904C0}
    d-----w                 0 2011-02-01 23:22:31  C:\Users\Owner\AppData\Local\{9CBA14C8-EC1C-4DFD-8E28-C91FE7EE2138}
    d-----w                 0 2011-04-02 18:35:05  C:\Users\Owner\AppData\Local\{9D01716E-4592-4D14-B195-82F56581CA0E}
    d-----w                 0 2011-03-21 23:30:30  C:\Users\Owner\AppData\Local\{A69E3C4E-EEA9-4110-A73A-372A7723EC2D}
    d-----w                 0 2011-03-16 03:18:58  C:\Users\Owner\AppData\Local\{A74B8440-0B68-4B2D-BD17-ACDC49EEF7C4}
    d-----w                 0 2011-02-26 21:42:05  C:\Users\Owner\AppData\Local\{B2031EF2-F457-4831-A919-79B7DF67A833}
    d-----w                 0 2011-02-22 00:18:54  C:\Users\Owner\AppData\Local\{B6D1CCC0-B5C5-4B6A-95F3-7C8598ACF68C}
    d-----w                 0 2011-02-17 23:10:50  C:\Users\Owner\AppData\Local\{BA9B2246-EBD5-4B7F-A033-04C3DBCCE116}
    d-----w                 0 2011-02-25 00:06:36  C:\Users\Owner\AppData\Local\{C28E47F4-F266-482D-912C-5F3EEE4E6E7F}
    d-----w                 0 2011-01-27 23:21:59  C:\Users\Owner\AppData\Local\{C50BE40E-C422-4319-95AA-CC7513FE3828}
    d-----w                 0 2011-01-12 00:52:23  C:\Users\Owner\AppData\Local\{D4A3CE24-E2C1-436B-B6F5-8AC56A022E57}
    d-----w                 0 2011-01-12 23:52:26  C:\Users\Owner\AppData\Local\{D69DBD55-9A0A-4081-AAF2-BB52DA2FED81}
    d-----w                 0 2011-02-24 00:08:08  C:\Users\Owner\AppData\Local\{E0AA32F0-8D18-4E86-BF43-28D223137BF3}
    d-----w                 0 2011-03-27 02:49:09  C:\Users\Owner\AppData\Local\{E15FC5C5-7BE1-45DE-B2DC-C7A49A30D3B1}
    d-----w                 0 2011-02-11 02:35:16  C:\Users\Owner\AppData\Local\{E3869820-A9AE-4B23-A74A-AB963D53F321}
    d-----w                 0 2011-02-16 23:55:14  C:\Users\Owner\AppData\Local\{E4D46C80-90E1-40AA-926E-D3387B0424FD}
    d-----w                 0 2011-02-28 03:44:31  C:\Users\Owner\AppData\Local\{ED7652A2-3EB1-4461-870C-87EA91EEB79A}
    d-----w                 0 2011-02-14 23:46:32  C:\Users\Owner\AppData\Local\{F7B50422-389E-428D-9FC4-035B517DBB2D}
    d-----w                 0 2011-02-27 09:42:26  C:\Users\Owner\AppData\Local\{F81BB112-A69D-4092-BD3A-FEF88DB6367D}
    d-----w                 0 2011-02-16 03:52:07  C:\Users\Owner\AppData\Local\{FB8B6807-4D85-496E-94CF-43B739F0829B}
    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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