Best Way to get rid of Various Malware

markiejd · Sep 4, 2008

Hi,

I have a PC that has had system antivirus 2008 / antispyware 2008 XP and ave managed to remove this with the help of Malware Bytes software. I have got to the stage now where I have an alert with Nod32 about win32/kryptik.e trojan affecting 1 file and also

spy sweeper is reporting

Virtumonde
fakealert.gen
trojan-xiphoman
yieldmanager cookie
doubleclick cookie
specificclick.com cookie
webtrendslive cookie

And ideas on the best software to remove all of this or to check that the machine is clean if I bought the above. Just need to get/know if the machine is clean

Many thanks for any help. I have seen the post about the removal of virtumode but wanted to ask first as I have others. The other option is to reload but wanted to see first. Thx

chaslang · Sep 5, 2008

Welcome to Major Geeks!

Is your copy of SpySweeper a paid copy or just a demo/trial? Is it only the antispyware program or is it their security suite package?

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

[*]Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection

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Best Way to get rid of Various Malware

markiejd Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member