Big ZoneAlarm v6 Problem

It all started with an error saying that something went wrong with a files root certificate. To try and fix the problem I went to Google and found some steps to fix...... The problem step 1: Uninstall Zonealarm but no it gave an error every time I wanted to uninstall so I used a program called revuninstaller to try and force it off..... bad idea It removed some parts but not others. So i try to Delete in safe mode under Admin.... Access is denied?
No matter what I try it just wont go away!!!!!!!!!!!!!!!!!! Some one for the love of god help me remove Zonealarm!!!!!!:cry

 

Hello and welcome to MG's.

You should have tried to uninstall ZA in safe mode to start with.

http://forums.zonealarm.org/zonelabs/board/message?board.id=inst&message.id=85764

Go straight to step #4 and run the removal tool in safe mode.

If that does not help out go to step #1 and *REINSTALL* your version of ZA from the link provided.

Reboot..

Go to step #2 #3 & #4

Hope this helps out.

Cheers...

 

It wont run it gets the same dam error that started this mess.:mad
http://h.imagehost.org/0611/cpes_clean_fail2.jpg
I just cant seem to win should I just reinstall XP?:confused

 

Hi, I'm presuming your screenie was taken once ZA was reinstalled and step 2,3 & 4 were tried out

If not please try reinstalling ZA as mentioned earlier and clean up.

3 - Please list your other security software - ex. - anti-spyware: Webroot SpySweeper, PCTools SpywareDoctor, ThreatFire, CounterSpy, Windows Defender, Spybot Search & Destroy, Lavasoft Ad-Aware, etc.= these should be 'temporarily' shut-off/ shut-down prior to installing ZA. (On rare occasions - "certain" security software may need to be un-installed first, before installing ZA ).
Please list your anti-virus, monitoring/performance software - system mechanics, norton utilties/ backups, etc


The above from ZA forums..

This conflict continues even when you try to uninstall ZA

The only other solution I can direct you to is..

http://server.iad.liveperson.net/hc...?sc=7&sf=101133&documentid=344896&action=view

Go to step 1. No need in downloading the latest trial version.

Hope this sorts out the issue

Cheers...

 

Hi OMGFFS,

ZA may have a service running.

go to safe mode/control panel/administrative tools/services and disable if found.

*Windows Certificate Manager can be accessed at Start/Run type in certmgr.msc and click ok.

Techsent

 

Here's a fix that worked for me.
Running Win98se 4.10.2222 and ZA 6.1.737.000,only needed to replace vsinit.dll with a newer unexpired version. I went to
http://www.oldapps.com/zonealarm.php?old_zalarm=27
and downloaded ver 7.0.483.000. Extracted vsinit.dll
with WinRar. Shut down ZA from the tray and replaced
C:\windows\system\vsinit.dll with the extracted
version. Restarted ZA and works normally. I tested this with vsinit.dll vers 6.5.737.000. 7.0.337.000,7.0.462.000 and 7.0.483.000. All seem to work OK
but suspect older versions will expire sooner???
You may have to go to msconfig and untick TrueVector
and Zone Labs Client and reboot if order to replace
vsinit.dll with the newer version

 

Thank you so much you other solution worked I thought i would never remove ZoneAlarm.:celebrate:celebrate:celebrate