Bitdefender, GetRunKey & ShowNew log files

Discussion in 'Malware Help (A Specialist Will Reply)' started by Brendan Ramsey, Feb 4, 2007.

  1. Brendan Ramsey

    Brendan Ramsey Private E-2

    There was no option to create a report from the Panda ActiveScan, as there were 0 problems found during the scan.
     

    Attached Files:

  2. Brendan Ramsey

    Brendan Ramsey Private E-2

    Re: Hijackthis log file

    And here is the Hijackthis log file.
     

    Attached Files:

  3. Brendan Ramsey

    Brendan Ramsey Private E-2

    I have been through every single step in the READ & RUN ME FIRST Malware Removal Guide as advised and only found 2 bits of Spyware, which I quarantined. I can provide details if necessary.

    I have a few questions as a result of running the READ & RUN ME FIRST Malware Removal Guide:

    1. When I used the Malware Removal Guide in the past, I downloaded Ad-Aware and Windows Defender, and have continued to use these ever since. I notice they are no longer recommended in the latest READ & RUN ME FIRST Malware Removal Guide. Should I still keep them and run them?

    2. After running Counterspy it said it couldn't generate a system restore point. Is this significant?

    3. I did step 6A in normal mode, as I rebooted from Safe Mode with Networking (modem unplugged) too soon...I didn't read on before hand! 1. Was it OK to use Safe Mode with Networking as oppose to Safe Mode for Step 5? 2. Was it OK that I used Normal Mode for step 6?

    4. When I logged off and rebooted out of Safe Mode with networking, I got this message: Other people logged on this PC. Restartting may cause them to loose data. Do you want to restart?
    Is this OK/normal??

    5. When i finshed downloading Java 6.0 I granted it approval to the registery, so that Java 6.0 can automatically start up whenever Windows loads. Is that OK?
    I blocked an Active X control access though!
     
  4. Brendan Ramsey

    Brendan Ramsey Private E-2

    I have not turned off system restore, restarted my PC and turned it back on. However, after all this, and running all the scans etc, I am still getting the same problem, in that my PC is running so slowly. It takes minutes for Internet Explorer and other applications to load up. It has only been like this the last few months. I keep getting a message up saying my machine is low on virtual memory too. I do however have plenty of free disc space, as i cleared a lot of rubbish out, like movies and music before Xmas.

    Any thoughts? Is it a process running in the background that may be causing this? I guess Hijackthis will tell us that?
     
  5. Brendan Ramsey

    Brendan Ramsey Private E-2

    I meant I HAVE turned off system restore, restarted my PC and turned it back on.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you don't have a realtime blocker to replace Windows Defender with then you need to keep Windows Defender. We removed them from the READ ME because they are not as effective as the scans we are running. You can keep Ad-Aware SE around for additional scanning. It uses no resources unless you run it. It can still be useful for this all though we find it spends more time detecting trivial non-issues and reports them as critical. Like Cookies and MRU which are not issues. However to be fair, post malware scanners bump their detections counts by counting cookies as a problem.

    No!

    Don't worry about it now! You don't have malware problems anyway.

    No it is not normally! It probably just means that you actually did not log off user accounts and reboot. You probably just switched to another account without rebooting.

    It is okay but it will add to slowing things down. But even your FIVE older versions did this. You need to uninstall the five older versions. You should have done this before installing the new version. Uninstall the below:

    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 7
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2
    Java 2 Runtime Environment, SE v1.4.2_03

    Also uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders left behind by the uninstall:
    C:\Documents and Settings\Brendan Ramsey.D3SB551J\Local Settings\Application Data\Sunbelt Software
    C:\Program Files\Sunbelt Software

    Uninstall the above should help speed things up a little. Any other performance issues you are having are due to things that you have installed and are running. You need to take a look at these non-malware startups and decide what you really need and don't need. We cannot do that for you.

    Virtual memory problems are also not issues for the malware forum. You may need to tweak your settings. You can discuss this in the Software Forum.
     
  7. Brendan Ramsey

    Brendan Ramsey Private E-2

    Thanks very much for the detailed, fast response. I will uninstall the old versions of Java 2 Runtime Environment and CounterSpy.

    Do you still need to analyise the logs I posted? Are there any processes I can kill from the HJT?
     
    Last edited by a moderator: Feb 5, 2007
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I already did that! That is why I said:
     

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