BitDefender slow??

Welcome to Majorgeeks!

Yes it is slow but it does a very comprehensive scan and will fix any problems it finds. Yes it will run slower on an older slower PC and it is also affected by:

• the speed of your internet connection
• how many files there are on your PC
• how much and which malware infections you have
• and what else you are running or you are doing while the scan is running.

 

Re: Am I still infected

Looks like you did not completely follow the directions in step 2 of the READ ME. It looks to me like you did not Uncheck the option to hide extensions for known file types. You must do this or you may not see things you need to see. Go back and make sure you have follow step 2 exactly. Do this before continuing.

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
C:\WINDOWS\system32\wydaaaaa.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll (file missing)
O2 - BHO: (no name) - {EE1E31A5-F28E-4F38-837B-9C578A0391B6} - C:\WINDOWS\system32\nltrp.dll
O4 - HKLM\..\Run: [wydaaaaa] C:\WINDOWS\system32\wydaaaaa.exe
O4 - HKCU\..\Run: [WinMedia] C:\WINDOWS\system32\hbvlwaaa904160.exe
O4 - HKCU\..\Run: [wydaaaaa] C:\WINDOWS\system32\wydaaaaa.exe

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\SYSTEM32\hbvlwaaa904160.exe
C:\WINDOWS\SYSTEM32\tvywlpck.exe
C:\WINDOWS\SYSTEM32\wydaaaaa.exe
C:\WINDOWS\SYSTEM32\hcmpikyo.dll
C:\WINDOWS\SYSTEM32\nltrp.dll

Now run Ccleaner.
Now reboot in normal mode

Also delete all files in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
C:\Documents and Settings\TomJussie\Local Settings\Temp

Now attach a the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Yes you need to get a NEW HJT log after all steps have been followed. Just fixing things with HJT does not give you a log. You would have to save a log but I don't want one until where it is requested.

 

This could be due any of the below:

• your system is getting updates and you may need a bunch
• McAfee is running a scan or is updating or is just hogging resources
• the fact that you missed a couple of the malware items I said to fix

First uninstall Counter Spy so that we are sure it is not getting in the way of the below fixes. (It is only a 15 day trial anyway if you installed the one from the READ & RUN ME).

Make sure viewing of hidden files is enabled (per the tutorial).
Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll (file missing)
O4 - HKCU\..\Run: [WinMedia] C:\WINDOWS\system32\hbvlwaaa904160.exe

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\system32\hbvlwaaa904160.exe
C:\WINDOWS\system32\ipv6mons.dll

Now run Ccleaner.

Now reboot in normal mode
Now Copy the bold text below to notepad. Save it as fixWLK.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Also please run this Getting Uninstall Programs List From The Registry and attach the log to a second message.

Make sure you tell me how things are working now!

 

Never delete anything we do not ask you to delete. If it is not an exact match you should always ask first. The file you deleted is a valid Windows system file. You may be able to restore it from another copy on your system. You can do a search to locate one. Windows may have eeven automatically restored it. Check to see.

Try using HJT again to fix it. Does it stay fixed? (Is it still fixed even after a reboot?)

 

Yes you need it and yes you could copy it from another WinXP SP2 pc. Or you could download it from:

http://www.nodevice.com/dll/I/page18.html


Your log is clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
4. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
7. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf Safely!