Bkdr Haxdoor.bc

Boot into Safe Mode and try it again!

 

Ok I got rid of the zone labs thing and download SP1 and all of the other recommended updates. However, SP2 will not show up.

 

If you have SP1 installed, go back to windows updates and you will see it, I promise!

 

I did, I don't see it...I took a screen shot of it.

 

Choose this and see if its here:

Select optional software updates

Also, Please attach a current HJT log.

 

I clicked it the "Select optional software updates" button and it froze up. I tried 3 times.

 

wuauclt.exe <-- This process is Windows Update AutoUpdate Client. Do you see Service Pack 2 in here as an option to download & install?

Your log still looks ok, thats a good thing. Now we got to get SP2 installed.

 

what? I don't get it.

 

Automatic Updates, this is currently running, open it. Now, do you see Service Pack 2 to download and install?

 

Can't find my Auto Updates Icon, it's not on my task bar like it usually is when it has an update for me.

 

I have requested a second set of eyes on this one, hang in there a few moments.

 

heres a screen of what comes up for "Custom Install"

 

Click on Select optional software updates and attach another screenshot.

 

This one is after I hit "Select optional software updates"

It gives a Picture in picture kind of effect.

 

Something really weird is going on, Chaslang will be back in a moment.

 

positive

 

page 1 out of 4

I can't access the other ones for some reason, I get the Picture in Picture thing again.

Edit: nevermind I take that back

 

Pages 2 and 3

 

page 4
all of the fails were from that zonelabs nightmare

sources vary between Atuomatic Updates and Windows Update wedsite

Where do I see my windows version?

 

Post #57

HJT log:

Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

This was after I requested SP2 but couldnt find it on WU. Thats the problem now, getting SP2 installed.

 

okay!

 

yup still the same

 

thank god for cable internet...this will only take...7 minutes(atleast thats what the download thing says)

 

will do, I can't tell you guys how much I appreciate all of this. I am really lucky to have stumbled across this site.

 

Ok downloaded the update and here is the HTJ log you wanted.

I can't seem to get desktop icons to stay where they are, I restart and they disappear.

 

Your HJT log is now clean!

Are you having any further problems? About the desktop icons explain exactly whats going on so I can rule out some things.

 

Ok first of all this virus wiped my desktop clean of icons so I need to put new ones on. When I create the shortcuts and add them to the desktop they are fine. After I restart the icons multiple into duplicates(I'll attach a screen) and if I delete one of the duplicates and restart they all get deleted.

 

Click Start > Run > type in regedit

Navigate to the following keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop
Do you have this key? If so, are there any values?

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Do you have any other values than NoDriveTypeAutoRun in this key?

 

took screens, here they are.

 

Click Start > Run > type in regedit

Navigate to the following keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop

Right click and delete every DWORD Value, leave the (Default) string.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Right click and delete every DWORD Value except NoDriveTypeAutoRun, leave the (Default) String.

This should take care of your problem, if not let me know!

 

looks good, thanks for all of the help and hopefully I won't have to come back anytime soon.

 

So everything is ok now, no further problems?

 

Everything is ok. Again I really appreciate all of the hardwork and effort.

 

Your Welcome!

You should check out this article on How to Protect yourself from malware!

 

Oh dear lord no....the I was wrong about the desktop icon bit being fixed they still come up in doubles.

 

Whats the exact problem?

 

same as before, I try and put on a desktop icon and when I restart it their are 2.

I told you this couldn't last...I can't start my games up or install them.

 

What do you mean by this, what happens?

 

I put the cd in the drive and the game begins to start up, it freezes right before the actual game comes up and it's there until it says "(not responding)" same thing for installing.

 

Okay! Last Resort

Download Kaspersky Anti-Virus Personal 5.0 as it cleans this thoroughly + much of the crap that comes with it!! This version is a 30 day trial.

You should print this out for reference!

You must disable any AntiVirus programs you have installed

Now install KAV 5.0

When Installing, do the following as you come to them (if they appear):

Uncheck the Operate According to Recommended Settings Box

Uncheck the Use Real-time Protection against Network Attacks Box

Uncheck the Use The iStreams Technology Box

Now, allow KAV 5.0 to download and install Updates. Then, look under Settings > Configure Updater and select Extended Database > OK > Check for Updates and allow those to install.

Then, Click Settings > Configure On-Demand Scan Settings and Set Scan Level to Maximum > Perform Recommended Action > OK

NOW, Close ALL Programs (including KAV 5.0) and Browsers!

Physically Disconnect from the Internet - Pull the Cable!!

Boot into SAFE MODE

OPEN KAV 5.0 BUT DO NOT RUN IT YET!!!

Open Task Manager (Ctrl-Alt-Del) and RightClick explorer.exe and END IT! Don't be alarmed when all of your desktop items disappear. That is normal.

Everything will go blank except for KAV 5.0 and Task Manager. DO NOT CLOSE THEM!!

Now : Start a FULL SYSTEM SCAN. Click the Protection Tab and select Scan My Computer .


This process may take HOURS . . . . LET IT RUN!

When the Scan and Cleanup are done, go to Task Manager and select File / New Task and type explorer.

Close KAV 5.0 and TaskManager and reboot to Normal Windows and and let me know the results from this scan.