Black Dialog Box Pop-up

Discussion in 'Software' started by Tweety1964, Oct 4, 2012.

  1. Tweety1964

    Tweety1964 Corporal

    This black dialog box popping up on my computer C:\\WINDOWS\System32\svchost.exe. Can someone tell me WHY this keeps popping up and how to STOP it? Should I run MSCONFIG (could be a startup/program issue?)? I use Windows XP Professional and have Super Antispyware and MS Security Essentials as antivirus/malware and use Glary Utilities for cleaning.
     
    Tweety1964, Oct 4, 2012
    #1
  2. Tweety1964

    Tweety1964 Corporal

    Silly me! Forgot to add the screenshot. If I only had a brain some days!
     

    Attached Files:

    Tweety1964, Oct 4, 2012
    #2
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    There are usually several svchost processes running, which is normal. It would be very hard to figure out which one is causing a problem.
    Do not try and fix it with msconfig.

    Strange that there is no info inside the black box giving more information.
    Search in C;\Windows\system32 for svchost.exe. When you find it, right click and select properties. What is the version and what is the size.

    http://en.wikipedia.org/wiki/Svchost
    Try process explorer as mentioned in the article to track down the problem
    http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
     
    Last edited: Oct 4, 2012
    plodr, Oct 4, 2012
    #3
  4. Tweety1964

    Tweety1964 Corporal

    Description: Generic Host Process for Win32 services
    Version: 5.1.2600.5512
    Size: 14.0 KB
     
    Tweety1964, Oct 5, 2012
    #4
  5. Tweety1964

    Tweety1964 Corporal

    Downloaded and ran Process Explorer. Attached is a screenshot. Every once in a while, there will be text in the dialog box but so far I haven't been quick enough with Screenshot Captor to get an image. Will keep trying and post one when I finally succeed!
     

    Attached Files:

    Tweety1964, Oct 5, 2012
    #5
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    It looks okay. It is not malware; that's why I asked for version and size. ;)

    Notes for me:
    PIDs of svchost running
    1088 (wmiprvse) Windows Management Instrumentation
    1148 nothing under it
    1228 (wuauclt) Windows Update
    1336 (nothing under it)
    1560 (nothing under it)

    Try pressing the pause key to see if the DOS box freezes.
    It's been so long since I used it, I don't remember if that will work.
     
    plodr, Oct 5, 2012
    #6

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds