Black Internet i think

Discussion in 'Malware Help (A Specialist Will Reply)' started by RJR99SS, Aug 3, 2010.

  1. RJR99SS

    RJR99SS Private E-2

    Ok, i read all the forum rules and the getting started faq, that seemed to help but it's still there.

    I think this all started when i updated my AIM messenger, and it installed viewpoint media player, ever since then i've been having odd problems all over the place. For one, i get audio ads playing in the backround all the time, and occasionally i get popup windows coming up. I hear the clicking noise like IE is loading constantly, even though it isnt open. Like others i've read i have services.exe and smss.exe running. I've tried scanning with norton, superantispy, spybot, and others, nothing ever comes up.

    I've been goofing around with this for about 6 hours, havent gotten anywhere, i see there's a lot of info on this site about it, but it's pretty well just confused me.

    As i saw in another thread, i ran MBRcheck, and came up with this log. Any help?
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have all important data backed up? You really should do this before continuing since we will need to rewrite your MBR to fix this and while most times this can be done without any problem, these infections can react badly and that could result in a PC not being bootable. You really don't have much choice though since these infections are too dangerous to your security to leave on a PC.

    Also note if you have a Dell PC which uses a non-standard MBR ( or another manufacturer's who does similar to Dell) , fixing the mbr may prevent access the the Dell Restore Utility, which allows you to press a key on startup and revert your computer to a factory delivered state. There are a couple of known fixes for said condition, though the methods are somewhat advanced. If you are unwilling to take such a risk, you should not continue but you risk serious problems leaving this infection in place and thus your only other option would be to try using the Dell Restore Utility to return a factory ship state which will remove everything you additional you have put onto the PC.


    Now if you wish to continue and fix the malware - please do the following:

    * Run MBRCheck.exe
    * Wait until you see the following lines:
    o Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    o Options:
    [1] Dump the MBR of a physical disk to file.
    [2] Restore the MBR of a physical disk with a standard boot code.
    [3] Exit.
    Enter your choice:

    * Please push the 'Y' key and then press Enter
    * When the program asks you to Enter your choice: enter 2 to Restore the MBR and press the Enter key
    * Now the program will ask you to "Enter the physical disk number to fix (0-99, -1 to cancel):"
    o Enter 0 and press the Enter key.
    * The program will show Available MBR codes as below

    * You need to select your version of Windows from the list. For example, enter 0 or 1 for XP or enter 3 for Vista.....etc. and then press Enter.
    * The program will prompt for confirmation. Type 'YES' and hit Enter.
    * Left click on the title bar (where program name and path is written). From menu chose Edit -> Select All
    * You will see all the text in the window get highlighted.
    * Hit the Enter key on your keyboard to copy all of the text into the clipboard.
    * Paste that text into Notepad, save it to your desktop as MBRfix.txt
    * Restart your PC.
    * Attach the MBRfix.txt file to your next message..

    Now please re-run MBRCheck.exe and attach that log also.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip
     
  3. RJR99SS

    RJR99SS Private E-2

    Ok, did all that. Didnt fix it i dont think, second MBRCheck still has the MBR code there.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Turn off all your security software and try doing it again. Instead of the default xp code, use #1 code.
     
  5. RJR99SS

    RJR99SS Private E-2

    Yeah, same results with that.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    *** Please print these instructions ***

    1. Download Hiren's BootCD Iso to the desktop of a clean computer.
    2. Extract the zipped HirensBootCD.zip to your desktop.
    3. Open the extracted HirensBootCD folder and extract the zipped HirensBootCD.iso.
    4. Double click the BurnToCD.cmd bat file contained in the HirensBootCD folder. This will launch BurnCDCC.
    5. Insert a blank CD in your drive.
    6. Press Start. This will burn the image to disc. After it has completed...
    7. Restart your sick computer and boot from the HBCD you created.
    o If your PC is not booting from the CD, you need to change the boot order:
    + Restart your PC
    + As soon as you get an image, press the Setup key. This is usually F2, F10, F12 or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
    + Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
    + Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
    + The tab should now show your current boot order.
    + If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
    + Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
    o Your PC should now boot from your CD.
    o Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
    8. When the CD boots choose "DOS BootCD".
    http://noahdfear.net/10.2_startup.gif
    At the Hiren's BootCD main menu, select Next and hit Enter.
    http://noahdfear.net/main_menu.gif
    At the second menu select 1 MBR (Master Boot Record)Tools
    http://noahdfear.net/menu2.gif
    In the list of MBR Tools select 1 MBR Work 1.08
    http://noahdfear.net/mbr_tool.gif
    This screen will show the hard drive configuration.
    http://noahdfear.net/mbr_tool_fix.gif
    Type 5 to Install standard MBR code then hit Enter
    Type 1 to select Standard then hit Enter
    Type Y then hit Enter to confirm
    Type E then hit Enter to exit
    Press Ctrl+Alt+Del to restart the machine
     
  7. RJR99SS

    RJR99SS Private E-2

    Oh....I dont have a CD burner though.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Aarrggghhh.....LOL.

    You will need to boot to the Recovery Console to remove this infection.

    Now boot to the Recovery Console and run the fixmbr to clear a Master Boot Record infection that you have.

    You can read the below to help you do this:

    http://support.microsoft.com/kb/307654


    Then boot back into normal mode.
     
  9. RJR99SS

    RJR99SS Private E-2

    Ok, that seems to have fixed it. Thanks.
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip
     

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