Blackworm Popup

Discussion in 'Malware Help (A Specialist Will Reply)' started by dstraus, Apr 8, 2006.

  1. dstraus

    dstraus Private E-2

    Like a number here I have the Blackworm Pop on my computer.

    I have gone through steps 1-7 on Read & Run Me First, (properly I think) and am still having problems.

    I am Running Windows XP SP2. AVG Free addition virus software. Zone Alarm

    I ran all downloded software in Step 5 and let them do their job.
    Ran Bit Defender - log attached although looking it over it looks strange
    Ran Panda - log attached
    Ram HiJackthis - log attached

    Any help would be appreciated

    David
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    You still have some Symantec AV software installed and running. Did you uninstall all of it since you have AVG running?

    Please follow the directions given in step 7 of the READ & RUN ME. You do not have the proper version of HijackThis. Follow the directions given and also install it to the recommended folder to avoid potential problems with other directions we could give. We assume in many of our canned procedures that hijackthis.exe will be run from C:\Program Files\HJT\hijackthis.exe
    If it is not installed there some procedures we may give will not work.

    Then attach a new HJT log.
     
  3. dstraus

    dstraus Private E-2

    I uninstalled Norton/Symantec when I installed AVG. I cant find any files on my computer (Program files, Add & remove programs from Control panel) that refer to it

    I downloaded the newest version of HiJackThis and put it in its own folder in Program Files. The new log is attached.

    Thaks for your help so far
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay well something changed between this new log and the first. Your first log show this:
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    And in the new log it is no longer showing.

    Download and install ExplorerXP

    It is better at finding files and deleting them then Windows Explorer and some of the files you have to delete will be hidden when using Windows Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O20 - Winlogon Notify: sysole - C:\WINDOWS\Config\sysole.dll (file missing)

    After clicking Fix, exit HJT.
    Now run ExplorerXP and locate the below files or folders and delete them if found
    :
    C:\Documents and Settings\Owner\Application Data\CommonName
    C:\Documents and Settings\Owner\Application Data\Lycos
    C:\PROGRAM FILES\COMMON FILES\OE
    C:\PROGRAM FILES\COMMON FILES\Slmss
    C:\WINDOWS\DOWNLOADED PROGRAM FILES\HDPlugin1019.dll
    C:\WINDOWS\DOWNLOADED PROGRAM FILES\WUInst.dll
    C:\WINDOWS\SYSTEM32\MYDLL.dll
    C:\WINDOWS\SYSTEM32\drivers\dfdr.sys
    C:\WINDOWS\SYSTEM32\ssqpo.dll
    C:\WINDOWS\Config\sysole.dll
    C:\WINDOWS\Digital Signature 20031223.htm

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST)
    .

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Now reboot in normal mode and post a new HJT log.

    Make sure you tell me how things are working now.
     
  5. dstraus

    dstraus Private E-2

    That seems to have done it...no more anoying popups

    here is the new HJT log

    Thanks again for all of your help!

    David
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Your log is clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     

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