Blank Screen After 11os Update Iphone 6s

Discussion in 'Smartphones and Tablets - Software' started by lovemymcdreamy, Oct 6, 2017.

  1. lovemymcdreamy

    lovemymcdreamy Private First Class

    I did regular 11OS update on my IPhone 6S. Then another update last night for 11OS bugs and fixes. Now I have a blank screen but phone works, just can't see anything. I plugged into ITunes and phone does not show up.
    Help please I am in tears!
     
    lovemymcdreamy, Oct 6, 2017
    #1
  2. lovemymcdreamy

    lovemymcdreamy Private First Class

    Ok now screen coming on flashing on and off
     
    lovemymcdreamy, Oct 6, 2017
    #2
  3. MaxTurner

    MaxTurner Banned

    You would get much better help on an APPLE iPhone forum. Very few people here use Apple products.
    The latest iOS update has been well-reported as causing major problems for iPhones below 7/8.
    It's on that forum you will get better help.
    https://discussions.apple.com/community/iphone
     
    MaxTurner, Oct 6, 2017
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    From Apple:

    1. Perform a simple restart of your device (press and hold the sleep/wake button until you see the “slide to power off).
    2. Perform a Hard Restart
      1. If this still does not resolve your issue, try to reset by holding the sleep/wake button and home button together for at least ten seconds (ignore the red slider)
      2. For iPhone 7 and above, press and hold sleep/wake button with volume down button for at least ten seconds
     
    TimW, Oct 6, 2017
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Oct 6, 2017
    #5

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