Blank Screen After XP Boots.. Have tried many things nothing works

Discussion in 'Software' started by Katie2, Apr 5, 2006.

  1. Katie2

    Katie2 Private E-2

    I am trying to fix my brothers dell computer. He was having problems with it so I reinstalled Windows XP home edition and it fixed his problems. I left
    his apartment and after he shut it off and was trying to replud his monitor
    back in, he turned it back on and it was broken again. I had shut it off
    multiple times after I installed it to update XP with the downloadable
    updates.

    Anyways, the problem is: I turn on the computer, does the Dell screen, then Windows XP, then it goes to a blank screen.

    I have posted on other boards and so far this is what I have tried:


    1) Put the XP disc in and tried to boot from that, won't work comes up with
    press f1 to reboot or f2 for utilites,


    2) tried using the 6 Floppy disc bootup, same result as the above,



    3) Booted in:
    Safemode - goes back to a blank screen

    Safemode w/ Networking - stops at \System32\Drivers\Mup.sys

    Last Known Good Config-goes back to a blank screen

    Safemode w/ Command Prompt-goes back to a blank screen

    Enable Boot Logging -goes back to a blank screen

    Enable VGA Mode -goes back to a blank screen

    Directory Services Restore Mode - checked the C drive, then it stated:
    checking file system on C: The volume is clean. Windows has finished checking
    the Disc, it stayed on that and would not change screens, so I restarted the
    computer

    Debugging Mode-goes back to a blank screen

    Disable auto restart on system failure -goes back to a blank screen


    4) Someone gave me this link: How I solved Mup.sys problem
    > http://www.computing.net/windowsxp/wwwboard/forum/97354.html

    I tried that and this were my results: i tried this too. i did the mouse unplug. and then tried doing the monitor
    unplug since that might be the issue, but to no avail. Still..comes up w/ a
    blank screen.
    for me.



    Does anyone have any other ideas for me?
     
  2. Katie2

    Katie2 Private E-2

    Wanted to add that I did it w/ my xp disc, which was not the original that was installed on his puter when he bought it.
     
  3. ShockTroop

    ShockTroop Specialist

  4. Katie2

    Katie2 Private E-2


    XP is not listed as one of the OS that work with that solution... but when I get home today I will try it
     
  5. COMPUABLE

    COMPUABLE First Sergeant

    XP Boot Problem - [Blank Screen on Boot]

    Try This Link:
    MSKB Article ID: 314503
    Computer stops responding with a black screen when you start Windows XP

    Symptoms: When you try to start Microsoft Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.

    Applies to Microsoft Windows XP Home and Pro.
     
  6. Katie2

    Katie2 Private E-2


    I tried to do this...but I am kinda confused. I know how to do alot w/ puters but not that much. Not sure how to make that boot.ini file ....ugh.. :-/

    I dont wanna have to take this computer to some person to fix it and pay for it if I can do it...bleh...
     

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