Bloodhound.Sonar.1 Virus Problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by badreligion93, Sep 11, 2008.

  1. badreligion93

    badreligion93 Private E-2

    Help! I'm using Windows XP and Norton Antivirus, and for the past few weeks, I repeatedly am getting a message that Norton has found a virus called Bloodhound.Sonar.1. It then says problem solved, and then asks me to restart my computer, but the virus just keeps on getting back. What the virus does is it makes random audio clips play when I have no programs open. Most of them are music, but some of them are the sound of some guy talking. The virus also continually creates a new user account on my computer called IUSER_Admin that is password protected. I remove the password via cmd and then delete the user, but it keeps on coming back. I'm really lost now, so any help for removing the virus would be appreciated! Here's my HJT Log:
     
    Last edited by a moderator: Sep 12, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    First let's clean up the mess that HJT is reporting ( even though it is not properly installed and will be when you run the MGTool.exe).

    Open notepad and copy and paste the following text in the quote box into the window:
    Save this as fix.bat
    Choose to save as all files.
    Doubleclick fix.bat and let the program run.
    A small black dos window will flash, this is normal.

    Now run HijackThis (select Do a system scan only) and select the following lines ( if they still exist) but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the "Input script here:"
    part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now:

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    If something does not run, write down the info to explain to us later but keep on going.

    Do not assume that because one step does not work that they all will not.


    READ & RUN ME FIRST. Malware Removal Guide


    Note:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode

    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. badreligion93

    badreligion93 Private E-2

    Sorry it took so long for me to reply with the logs. Had a lot of work to do with school. Here are the logs.
     

    Attached Files:

  4. badreligion93

    badreligion93 Private E-2

    And here's that last log. Havn't gotten a chance to run combofix though.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks like most of it is gone....let's do this:

    Please use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.2_03

    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the "Input script here:"
    part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  6. badreligion93

    badreligion93 Private E-2

    Alright here's the new logs. The computer seems to be running better now too. That user account hasn't come back, and I havn't heard any of those random audio clips play. The only thing is that Norton said it blocked auto-downloader twice last night, but not since then.
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What is this: C:\rsit?

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.
     
  8. badreligion93

    badreligion93 Private E-2

    The rsit was a program that a friend of mine reccomended to use with hijackthis to obtain better logs. But I didn't really like it, so I deleted it, but forgot to delete that folder. And I used ATF cleaner to clean the temps. What's the next step?
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:


    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below

      * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combo-fix folder from combofix.

    4. If we had you run Avenger, you can delete all files related to Avenger now.
    5. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    9. Go to add/remove programs and uninstall HijackThis.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    12. After doing the above, you should work thru the below link:

     
  10. badreligion93

    badreligion93 Private E-2

    Thanks for all the help!
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.....safe surfing. :)
     

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