Bloody PopUps HELP ME PLEASE

shapes1973 · Oct 2, 2006

I have tried everything with windows defender, ad-aware and all norton tools and still cannot get rid of the damn pop-ups

System info as follows and HijackThis report attached.

PLEASE PLEASE HELP

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.29

Motherboard:
CPU Type Unknown, 3000 MHz (3.75 x 800)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 768 MB
BIOS Type AMI (10/14/05)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX 420 (64 MB)
3D Accelerator nVIDIA GeForce4 MX 420
Monitor LG StudioWorks 995C

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage:
Floppy Drive Floppy disk drive
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive QUANTUM FIREBALLP AS60.0 (58 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive WDC WD800AB-00CBA1
Optical Drive _NEC DVD_RW ND-1300A Optical Drive ASUS DRW-1608P2S

Partitions:
C: (NTFS) 57247 MB
D: (NTFS) 76308 MB
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Peripherals:
Printer Adobe PDF
Printer hp psc 2400 series fax
Printer hp psc 2400 series
USB Device USB Mass Storage Device

chaslang · Oct 3, 2006

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy - ONLY IF you were not able to run Windows Defender

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

shapes1973 · Oct 4, 2006

ok, none of that has worked AT ALL

Anyone can help??????????????

chaslang · Oct 5, 2006

If you do not do what was requested and attach all the logs as specified, we cannot help you!

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Bloody PopUps HELP ME PLEASE

shapes1973 Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

shapes1973 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member