Blue Screen And Other Issues

Discussion in 'Software' started by deegazzo, Feb 14, 2020.

  1. deegazzo

    deegazzo Private First Class

    Lenovo All In One
    Intel(R) Pentium(R) CPU G3220T @ 2.60GHz
    4.oo gb ram
    64-bit os, 64-based processor

    Not sure what's going on with my pc. Two days ago, I walked away from pc twice, came back a few minutes later and had a blue screen. Across the top was a message something about Error Message 1902 (I think) ... Operating System can not be found. That happened twice in one day. When I open chrome, the window freezes as well. I've attached logs for you. Thank you for any help.
    On a side note, I thought it was a virus but none of the guys in that forum are seeing any and suggested I post here. Thanks in advance for your help.
     
  2. deegazzo

    deegazzo Private First Class

    anybody?
     
  3. Earthling

    Earthling Interplanetary Geek

    Where?
     
    satrow likes this.
  4. baklogic

    baklogic The Tinkerer

    Answer Earthling would be helpful.
    Windows 10 ..W8 W7 ?
    In W10 , right click start button, choose Event Veiwer
    You should see error reports there- Either upload to us a copy , or, let us know what you find.
     
  5. baklogic

    baklogic The Tinkerer

    Eldon likes this.
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  7. deegazzo

    deegazzo Private First Class

    So sorry, not been able to keep pc on. I thought it was a virus and had ran all the scans, uploaded and had posted to the thread for Malware help.
    Was told they didn't see any thing and to post in here. I just copied/pasted my original message. Do you still want those logs?
     
  8. deegazzo

    deegazzo Private First Class

    Ok, not sure how to get a copy nor which part to look under so I took screen shots and hope I got
    the right bits for you.
     

    Attached Files:

  9. deegazzo

    deegazzo Private First Class

    I downloaded this, only thing I'm getting when ran as admin is the following:
    "A windows update is pending. Please install it first and reboot your computer. Press any key to continue ..."
    However, the update has failed when tried. Not sure how to fix that.
     
  10. baklogic

    baklogic The Tinkerer

    I may be wrong, but from what I see,it is the update that is causing a problem
    I would disable the antivirus when restarting, as the antivirus can be a problem.
    The information on this link may be some help,but it may be chinese to some (I a not very good with the expert stuff) but you could get information to help.)
    If you can do a system check to see if your system is ready for the update, it may help, otherwise, I would go to Windows update on your computer, and see if you can hide this 1902 update , and not install it.
    https://docs.microsoft.com/en-us/configmgr/core/servers/manage/checklist-for-installing-update-1902
     
  11. deegazzo

    deegazzo Private First Class

    Ok, I disabled antivirus, did the update and restarted. Here's hoping that was it. My pc did come on
    same as before so I'm hopeful. You guys here are the best!
     
  12. deegazzo

    deegazzo Private First Class

    I think I might need to look into having more RAM installed. Turned off/on and it has taken over half an hour to open up a web browser :(
     
  13. Eldon

    Eldon Major Geek Extraordinaire

    How much RAM do you have?
     

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