Blue Screen help ?

Discussion in 'Software' started by rAskwlikes, Dec 13, 2011.

  1. rAskwlikes

    rAskwlikes Private E-2

    Hello,
    As the title of the thread says i have a bluescreen problem.
    From what i read on the screen it is
    IRQL_DRIVER_NOT_LESS_OR_EQUAL
    and below something related to USB. I get the bluescreen when i play Call Of Duty MW3 or LOL for more than 10 minutes.

    My pc is homemade and has the following components
    CPU: AMD Phenom II X6 1100T
    Graphics card : AMD Radeon HD 4800
    Motherboard : GIGABYTE GA-MA770T-UD3P
    HardDrive : Samsung 1 TB SATA-II 7200RPM 32MB rpm Spinpoint F3
    I also use ram 1333 freq DDR3

    in the usb ports i have plugged in the following:
    SteelSeries USB SoundCard
    SteelSeries Sensei (mouse)
    SteelSeries SHIFT (Keyboard)


    And here is the event log

    full : http://www.girlshare.ro/2988508.6

    only errors : http://www.girlshare.ro/2988511.9
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    This is always a driver issue. Update your video card drivers and see if that helps.
     
  3. rAskwlikes

    rAskwlikes Private E-2

    i did... it still does
     
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Well, then what other drivers. Motherboard and sound are next. One of those 2 should solve it.
     
  5. rAskwlikes

    rAskwlikes Private E-2

    did both of them it still freezez my game when i play and when i look in the Event Viewer it shows me this

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2011-12-14T07:08:33.062500000Z" />
    <EventRecordID>5390</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DavidAndrew-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>






    and then


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-12-14T07:08:39.000000000Z" />
    <EventRecordID>5386</EventRecordID>
    <Channel>System</Channel>
    <Computer>DavidAndrew-PC</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>9:05:53 AM</Data>
    <Data>‎12/‎14/‎2011</Data>
    <Data />
    <Data />
    <Data>670</Data>
    <Data />
    <Data />
    <Binary>DB070C0003000E000900050035001C03DB070C0003000E000700050035001C03600900003C000000010000006009000000000000B00400000100000000000000</Binary>
    </EventData>
    </Event>
     
  6. rAskwlikes

    rAskwlikes Private E-2

    oh yeah and these ones

    Code:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
      <EventID>41</EventID> 
      <Version>2</Version> 
      <Level>1</Level> 
      <Task>63</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x8000000000000002</Keywords> 
      <TimeCreated SystemTime="2011-12-14T06:54:53.015625000Z" /> 
      <EventRecordID>5283</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="4" ThreadID="8" /> 
      <Channel>System</Channel> 
      <Computer>DavidAndrew-PC</Computer> 
      <Security UserID="S-1-5-18" /> 
      </System>
    - <EventData>
      <Data Name="BugcheckCode">36</Data> 
      <Data Name="BugcheckParameter1">0x1904fb</Data> 
      <Data Name="BugcheckParameter2">0xfffff8800385f1e8</Data> 
      <Data Name="BugcheckParameter3">0xfffff8800385ea50</Data> 
      <Data Name="BugcheckParameter4">0xfffff8000307d947</Data> 
      <Data Name="SleepInProgress">false</Data> 
      <Data Name="PowerButtonTimestamp">0</Data> 
      </EventData>
      </Event>
    Code:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="EventLog" /> 
      <EventID Qualifiers="32768">6008</EventID> 
      <Level>2</Level> 
      <Task>0</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2011-12-14T06:55:01.000000000Z" /> 
      <EventRecordID>5300</EventRecordID> 
      <Channel>System</Channel> 
      <Computer>DavidAndrew-PC</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>8:53:27 AM</Data> 
      <Data>‎12/‎14/‎2011</Data> 
      <Data /> 
      <Data /> 
      <Data>1822</Data> 
      <Data /> 
      <Data /> 
      <Binary>DB070C0003000E00080035001B001302DB070C0003000E00060035001B001302600900003C000000010000006009000000000000B00400000100000000000000</Binary> 
      </EventData>
      </Event>
    Code:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" /> 
      <EventID Qualifiers="16384">1001</EventID> 
      <Version>0</Version> 
      <Level>2</Level> 
      <Task>0</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2011-12-14T06:55:03.000000000Z" /> 
      <EventRecordID>5304</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="0" ThreadID="0" /> 
      <Channel>System</Channel> 
      <Computer>DAVIDANDREW-PC</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data Name="param1">0x00000024 (0x00000000001904fb, 0xfffff8800385f1e8, 0xfffff8800385ea50, 0xfffff8000307d947)</Data> 
      <Data Name="param2">C:\Windows\MEMORY.DMP</Data> 
      <Data Name="param3">121411-18796-01</Data> 
      </EventData>
      </Event>









    Sorry for double but i didn't find these errors
     
  7. rAskwlikes

    rAskwlikes Private E-2

  8. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Seeing memory mentioned. Try removing or reseating memory and see if it helps. Try running off one stick to see if it goes away.

    What motherboard and sound drivers did you use?
     
  9. mastermosley

    mastermosley Sergeant

    Might be worth mentioning, prior to this did you update any drivers? I once had an intel graphics driver update that actually caused lots of problems, rolling back was the only way to fix it.
     
  10. rAskwlikes

    rAskwlikes Private E-2

    the ones on the GIGABYTE forum.. i searched for my motherboard and got the drivers from there... the memory is new... and if i remove one stick i wouldn't be able to play mw3 so i can't see if there any problem
     
  11. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Downloading drivers from the manufacturer are often way behind the latest drivers, there might be your problem, you think you have the latest drivers.

    New AMD video drivers came out a day or two ago, version 11.12:
    http://www.majorgeeks.com/AMD_Radeon_Video_Card_Drivers_for_Windows_7Vista_d5503.html

    Realtek is at 2.66:
    http://www.majorgeeks.com/Realtek_High_Definition_Audio_for_VistaWin_7_d5513.html
    Driver on the Gigabyte site is from August but it might be a proprietary driver but this is worth a try.


    Is your memory on their supported list? If not, theres your problem:
    http://download.gigabyte.us/FileList/Memory/mb_memory_ga-ma770t-ud3p.pdf
     
  12. rAskwlikes

    rAskwlikes Private E-2

    i have the corrsair that is on the list only mine has 2GB memory and on the list there's only 1GB ... can that be the problem ?
     
  13. rAskwlikes

    rAskwlikes Private E-2

    I have looked through the errors and more than 80 % have the thing

    AUDIODG.EXE something crashed or something like that... from what i know you have to disable that thing wich i already did...
     
  14. rAskwlikes

    rAskwlikes Private E-2

    bumpp
     
  15. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    You ignored my drivers post. Thats an audio card error. Remove the driver. Remove the card from device manager, let it redect the card and update the drivers.

    I also told you to remove a stick of ram OR get a third stick and swap and replace them to see if you have bad memory.

    I am telling you what to do and you are responding with other information. If you need our help, then try what we asked, otherwise we are at a dead end here.
     

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