Blue Screen Issues...

I have a pc that runs downstairs. It does a lot of work but isn't my main pc in the study.

It's pretty old, cobbled together from parts over the last 9 years. But it has been faithful. However I'm getting a BSOD and this time with nothing in the event logs that gives me much of a clue, just the entries for an unexpected shut down.

I uploaded my dmp file and sysinfo.xml in info.zip

I've made no changes to the hardware for a couple of years. Everything seems fine. The system is powered by a SeaSonic S12-600 which is 9 years old, but this hardware shouldn't be taxing it too much at all.

Any ideas would be appreciated.

Computer Profile Summary
Computer Name: Deep_Thought (in WORKGROUP)
Profile Date: 05 December 2015 17:51:47
Advisor Version: 8.5b
Windows Logon: Dom
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Operating System
Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United Kingdom)
Installed: 13/08/2014 22:08:08
Boot Mode: BIOS (Secure Boot not supported)
System Model
Gigabyte Technology Co., Ltd. EP45-UD3
Enclosure Type: Desktop
Processor a
3.00 gigahertz Intel Core2 Quad
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Main Circuit Board b
Board: Gigabyte Technology Co., Ltd. EP45-UD3
Bus Clock: 333 megahertz
BIOS: Award Software International, Inc. F9 01/27/2010
Drives
364.11 Gigabytes Usable Hard Drive Capacity
61.13 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8487B SCSI CdRom Device [Optical drive]
HL-DT-ST DVD-ROM GDR8163B SCSI CdRom Device [Optical drive]
3.5" format removeable media [Floppy drive]

Maxtor 6V300F0 [Hard drive] (300.09 GB) -- drive 1, s/n V60S7K0G, rev VA111900, SMARTStatus: Healthy
Patriot Torqx 64GB SSD [Hard drive] (64.02 GB) -- drive 0, s/n DCPM1030116520002, rev 2030,SMART Status: Healthy
Memory Modules c,d
8192 Megabytes Usable Installed Memory

Slot 'A0' has 2048 MB
Slot 'A1' has 2048 MB
Slot 'A2' has 2048 MB
Slot 'A3' has 2048 MB
Local Drive Volumes
c: (NTFS on drive 0) * 63.92 GB 8.23 GB free
d: (NTFS on drive 0) 105 MB 90 MB free
g: (NTFS on drive 1) 105 MB 74 MB free
h: (NTFS on drive 1) 299.98 GB 52.74 GB free
* Operating System is installed on c:
Network Drives
None detected
Users (mouse over user name for details)
local user accounts last logon
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/trans.gif Admin 14/08/2014 21:50:34 (admin)
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/trans.gif Dom 05/12/2015 17:44:09 (admin)
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/trans.gif Tiffany 15/11/2015 07:26:28 (admin)
local system accounts
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/no.gif Administrator 14/07/2009 06:08:59 (admin)
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/no.gif Guest never
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/trans.gif HomeGroupUser$ 03/12/2015 19:40:42
http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/no.gif Marks a disabled account; http://forums.majorgeeks.com/file:///C:/Program%20Files%20(x86)/Belarc/BelarcAdvisor/System/local/images/lock.gif Marks a locked account
Printers
HP Universal Printing PCL 6 on \\Hactar\Color laser jet
HP Universal Printing PCL 6 on \\Hactar\HP Color LaserJet CP3525 UPD PCL 6
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:
Send to Microsoft OneNote 15 Driver on nul:
Controllers
Standard floppy disk controller
Intel(R) ICH10R SATA AHCI Controller
Display
AMD Radeon HD 5700 Series [Display adapter]
Generic Non-PnP Monitor
Bus Adapters
GIGABYTE GBB36X Controller
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Multimedia
AMD High Definition Audio Device
Realtek High Definition Audio
Virus Protection [Back to Top]
avast! Antivirus
Group Policies
None detected
Communications
↑ Hamachi Network Interface
{have removed this info will offer if required}
↑ Realtek PCIe GBE Family Controller
{removed this will add if required}

Networking Dns Servers: 8.8.8.8
8.8.4.4
Other Devices
Texas Instruments 1394 OHCI Compliant Host Controller
HID-compliant consumer control device (3x)
HID-compliant device (2x)
USB Input Device
Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
Microsoft Mouse and Keyboard Detection Driver (USB)
USB Root Hub (8x)
USB Storage Use in past 30 Days (mouse over last used for details) [Back to Top]
None detected
Hosted Virtual Machines (mouse over name for details) [Back to Top]
None detected
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Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
25.190.114.61 Windows 7 Workstation Deep_thought (in WORKGROUP) Browse Master
Find your security vulnerabilities...
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Missing Security Updates – for Adobe, Apple, Java, Microsoft and more [Back to Top]

Hotfixes from Windows Update (agent version 7.6.7601.19046) install automatically.
Last install: 04/12/2015 07:58:56, download: 04/12/2015 07:58:51, check: 05/12/2015 07:56:32.

These security updates apply to this computer but are not currently installed (using Advisor definitions version 2015.11.30.1), according to the 11/10/2015 Microsoft Security Bulletin Summary and bulletins from other vendors. Note: Security benchmarks require that Critical and Important severity security updates must be installed.

Hotfix Id Severity Description (click to see security bulletin)
CpuOct2015-2367953 Critical Oracle Java SE Critical Patch Update for Java 7.0.720.14 64-bit
CpuOct2015-2367953 Critical Oracle Java SE Critical Patch Update for Java 8.0.25.18 64-bit
CpuOct2015-2367953 Critical Oracle Java SE Critical Patch Update for Java 8.0.31.13 64-bit
Q2538242 Important Microsoft security update (KB2538242)
Q2538243 Important Microsoft security update (KB2538243)

 

The dump indicates corruption affecting the AMD graphics driver, atikmdag.sys. Possible causes would be an old/incompatible driver, maybe faulty hardware.

There are some very old 3rd party drivers loaded from 2009, they need uninstalling or updating:

hamachi.sys Thu Feb 19 10:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver}https://secure.logmein.com/US/support/hamachi2/
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

iaStor.sys Fri Jun 5 02:53:40 2009 (4A287AA4)
Intel Storage drivers}http://downloadcenter.intel.com/Default.aspx XP, Vista and 7: http://downloadcenter.intel.com/Sea...="Intel+Rapid+Storage+Technology+(Intel+RST)"
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

jraid.sys Thu Aug 13 09:10:27 2009 (4A83CA73)
JMicron RAID Driver}http://www.jmicron.com/Driver.htm[br]ftp://driver.jmicron.com.tw/SATA_Controller/Windows/
http://www.carrona.org/drivers/driver.php?id=jraid.sys


Try reverting to the older AMD Omega drivers from ~a year ago (the latest will add very little, if anything, for a HD57xx series card).

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: fffffa800675b590, Object type of the object whose reference count is being lowered
Arg2: fffffa800a441620, Object whose reference count is being lowered
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000001, Reserved
    The reference count of an object is illegal for the current state of the object.
    Each time a driver uses a pointer to an object the driver calls a kernel routine
    to increment the reference count of the object. When the driver is done with the
    pointer the driver calls another kernel routine to decrement the reference count.
    Drivers must match calls to the increment and decrement routines. This bugcheck
    can occur because an object's reference count goes to zero while there are still
    open handles to the object, in which case the fourth parameter indicates the number
    of opened handles. It may also occur when the object?s reference count drops below zero
    whether or not there are open handles to the object, and in that case the fourth parameter
    contains the actual value of the pointer references count.

Debugging Details:
------------------


BIOS_DATE:  01/27/2010

BASEBOARD_PRODUCT:  EP45-UD3

BUGCHECK_P1: fffffa800675b590

BUGCHECK_P2: fffffa800a441620

BUGCHECK_P3: 1

BUGCHECK_P4: 1

CPU_COUNT: 4

CPU_MHZ: bb5

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: f

CPU_STEPPING: b

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x18

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  2

ANALYSIS_VERSION: 10.0.10075.9 amd64fre

DPC_STACK_BASE:  FFFFF88003122FB0

LAST_CONTROL_TRANSFER:  from fffff800032fd2ad to fffff8000327bc40

STACK_TEXT: 
fffff880`03122b28 fffff800`032fd2ad : 00000000`00000018 fffffa80`0675b590 fffffa80`0a441620 00000000`00000001 : nt!KeBugCheckEx
fffff880`03122b30 fffff880`0f24f354 : 00000000`00000000 00000000`00000000 fffff880`056010e0 fffff880`0f2600f8 : nt! ?? ::FNODOBFM::`string'+0x4884a
fffff880`03122b90 00000000`00000000 : 00000000`00000000 fffff880`056010e0 fffff880`0f2600f8 00000000`74c92450 : atikmdag+0x2a354


STACK_COMMAND:  kb

FOLLOWUP_IP:
atikmdag+2a354
fffff880`0f24f354 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  atikmdag+2a354

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  565b654c

FAILURE_BUCKET_ID:  X64_0x18_CORRUPT_REF_COUNT_atikmdag+2a354

BUCKET_ID:  X64_0x18_CORRUPT_REF_COUNT_atikmdag+2a354

PRIMARY_PROBLEM_CLASS:  X64_0x18_CORRUPT_REF_COUNT_atikmdag+2a354

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x18_corrupt_ref_count_atikmdag+2a354

FAILURE_ID_HASH:  {221af18b-013e-ddc5-430c-d0f591d2f711}

Followup:     MachineOwner
---------