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Blue Screen problem... malware?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by vvgomez, Mar 5, 2014.

  1. vvgomez

    vvgomez Private E-2


    I am struggling with a blue screen when computer is idle and before starting fixing anything in the system I would like to be sure not infections are involved.

    I attached the logs and I'll really appreciate if you can help with any possible malware problem.

    Thank you,

    Attached Files:

  2. vvgomez

    vvgomez Private E-2

    a couple of more things...

    Computer system is Windows Vista Ultimate Service Pack 2 32bit

    I've just found that my antivirus avast did an automatic scan some time ago and got some threat in its chest (picture attached)

    I also attached a pic of the blue screen

    Thank you for your help,

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It is not a malware issue. You can rerun Hitman and remove all the PUP's, but other than that, I suggest you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
  4. vvgomez

    vvgomez Private E-2

    Hi TimW,

    Thank you for looking at my logs. I'm actually have a post pending in the other section waiting to see if I was clean.

    But how about the threat in avast chest? Should I delete them or are false positive?

    Please advice,

    Thank you,

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    ComboFix is not malware, but it is hard to tell if the java cache is as well. Could be so leave them or delete them.

    Good luck with the software thread. ;)
  6. vvgomez

    vvgomez Private E-2

    Ok, I'll leave them there.

    Thank you for the advice,

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're welcome. Good luck. ;)

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