Blurry/Blue screen

Discussion in 'Malware Help (A Specialist Will Reply)' started by Heccie, Jan 9, 2011.

  1. Heccie

    Heccie Private E-2

    Went through the Malware removal guide, but from time to time I get a blurry screen (sometimes its black or blue)
     

    Attached Files:

  2. Heccie

    Heccie Private E-2

    Here's the rest of the logs... Is there anything else you need?

    Thanks in advance!!
     

    Attached Files:

  3. Heccie

    Heccie Private E-2

    Here's the combofix log
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You didn't run ComboFix. However, it looks like the scans took care of any malware on your system. Having issues with your monitor should be addressed in the hardware forum.

    What malware issues are you having?

    Ah....attached Combo while I was typing....LOL. Let me look and get back to you again.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The combo log is fine. What malware issues are you having, if any?
     
  6. Heccie

    Heccie Private E-2

    It seems the pc gets "stuck" and makes the current screen I'm using go blurry. I can't do anything after that, can't see the cursor, only a "cracked up" screen... I can't do anything but to restart.
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You may be having issues with your video card. I suggest that you post in the hardware forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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  8. Heccie

    Heccie Private E-2

    Ok thanks for the help!!!
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem. Hope you get it straightened out. ;)
     

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