Bothersome Trojan, Review Log

Discussion in 'Malware Help (A Specialist Will Reply)' started by Stan Stepanic, Mar 10, 2007.

  1. Stan Stepanic

    Stan Stepanic Private E-2

    I've almost eliminated this, but can't seem to get it to completely go away, it's still stuck within the computer and I can't remove/alter/delete or whatever the file. I've tried everything. The one that's the problem I put in bold below. I tried disabling system restore, safe mode, creating registries, etc. AVG picked it up in safe mode but says it needs to restart to delete it, which it then does not do. It only comes up now when I click on 'My Computer' or hit 'Control N' while on the internet. Not sure why, doesn't seem to come up any other time. Tell me what you think.

    Edit: removed inline log
     
    Last edited by a moderator: Mar 10, 2007
    Stan Stepanic, Mar 10, 2007
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    ​
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
    DavidGP, Mar 10, 2007
    #2

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