Browser freezing, winanitspyware pop-up, partypoker pop-up and slower than normal pc!

Ati2evxx is for an ATI Video Graphics card.

If you have run ALL the steps in the READ ME (including the online scanners) then follow the steps below exactly. You must make sure HJT is installed and run properly.

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

 

You have a few problems. One is a real nasty called Virtumundo. But before we get to that, tell be if you know what the below is:


C:\WINDOWS\Twain_32\CA561A\SnapDetect.exe

 

Also look in Add/Remove programs for any of the below and uninstall if found:

MyWay
MyWaySearch
MyWayBar
MyWebSearch
MyWebSearch Email Plugin

Let me know what you find. Then do the below:

Download the following tool and save it where you will be able to find it.

L2MeFix Tool

Please print out these instructions now or save locally so that you can operate with All Browser Windows CLOSED.

Exit Browsers now before continuing

Please move the L2MeFix Tool to your Desktop and DoubleClick l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix Folder on your Desktop. DoubleClick l2mfix.bat and Type 1 and ENTER to select Option #1 for Run Find Log . Allow it as much time as it needs to run until NotePad opens with a log. You will need to post this log back here later when you come back.

NOTE: Please do not run any other options or files in the l2mfix Folder!

L2MeFix will help us to locate potential Look2Me VX2 infections which it looks like you may have. This needs to be fixed before Virtumundo.

 

See Message # 6!!!

She is not using a Web Cam? Then look for an uninstall for Icatch(VI) or SnapDetect or another similar name.

 

Re: Browser freezing, winanitspyware pop-up, partypoker pop-up and slower than normal

Leave SnapDetect alone. It is probably for the web cam.

If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).


Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusear...?p=ZBxdm031YYUS
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.com/applets/activ...pside_web18.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab


After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\Program Files\MyWebSearch <--- the whole folder


Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now we need to Reset Web Settings:
1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log. Then we will move on to the Virtumundo problem.

 

Re: Browser freezing, winanitspyware pop-up, partypoker pop-up and slower than normal

After finishing the cleanup of MyWebSearch in my previous message do the below and then post another HJT log.

DoubleClick l2mfix.bat and type 2 and ENTER to select option #2 for Run Fix. Then, press any key to Reboot your machine.

Your computer will go crazy for a bit, but just let it run. It should eventually spit out a log in Notepad. Please also attach this log to your next message.

Please don't run any other files in the L2MFix folder.

 

Re: Browser freezing, winanitspyware pop-up, partypoker pop-up and slower than normal

Okay let's start by downloading two tools we will need:

- Process Explorer 9.2

- Pocket KillBox

Extract them to there own folder somewhere that you will be able to locate them later.

Reboot in Safe Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of dbdns.dll once and then click the kill button. After you have killed all of the dbdns.dll's under winlogon click ok. (If you do not find the dll, just continue on.)

The repeat looking in winlogon.exe for the below DLL's and kill them if found:
imgdisk.dll, runeula.dll, webac.dll, andsstqp.dll

Next double click on explorer.exe and again click once on each instance of dbdns.dll

The repeat looking in explorer.exe for the below DLL's and kill them if found:
imgdisk.dll, runeula.dll, webac.dll, andsstqp.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\AU_Log\dbdns.dll
O2 - BHO: (no name) - {8E13DDE1-E013-47ec-9C4C-27C2F78BDD26} - C:\WINDOWS\system32\sstqp.dll
O20 - Winlogon Notify: dbdns - C:\WINDOWS\AU_Log\dbdns.dll
O20 - Winlogon Notify: imgdisk - C:\WINDOWS\Web\Wallpaper\imgdisk.dll
O20 - Winlogon Notify: runeula - C:\WINDOWS\Cursors\runeula.dll
O20 - Winlogon Notify: sstqp - C:\WINDOWS\SYSTEM32\sstqp.dll
O20 - Winlogon Notify: webac - C:\WINDOWS\Cursors\webac.dll

Copy the bold text below to notepad. Save it as fixVundo.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.

C:\WINDOWS\SYSTEM32\pqtss.ini
C:\WINDOWS\SYSTEM32\pqtss.ini2
C:\WINDOWS\SYSTEM32\pqtss.bak
C:\WINDOWS\SYSTEM32\pqtss.bak2
C:\WINDOWS\SYSTEM32\pqtss.tmp
C:\WINDOWS\SYSTEM32\sstqp.dll

C:\WINDOWS\Cursors\cabew.ini
C:\WINDOWS\Cursors\cabew.ini2
C:\WINDOWS\Cursors\cabew.bak
C:\WINDOWS\Cursors\cabew.bak2
C:\WINDOWS\Cursors\cabew.tmp
C:\WINDOWS\Cursors\webac.dll

C:\WINDOWS\Cursors\aluenur.ini
C:\WINDOWS\Cursors\aluenur.ini2
C:\WINDOWS\Cursors\aluenur.bak
C:\WINDOWS\Cursors\aluenur.bak2
C:\WINDOWS\Cursors\aluenur.tmp
C:\WINDOWS\Cursors\runeula.dll

C:\WINDOWS\Web\Wallpaper\ksidgmi.ini
C:\WINDOWS\Web\Wallpaper\ksidgmi.ini2
C:\WINDOWS\Web\Wallpaper\ksidgmi.bak
C:\WINDOWS\Web\Wallpaper\ksidgmi.bak2
C:\WINDOWS\Web\Wallpaper\ksidgmi.tmp
C:\WINDOWS\Web\Wallpaper\imgdisk.dll

C:\WINDOWS\AU_Log\sndbd.ini
C:\WINDOWS\AU_Log\sndbd.ini2
C:\WINDOWS\AU_Log\sndbd.bak
C:\WINDOWS\AU_Log\sndbd.bak2
C:\WINDOWS\AU_Log\sndbd.tmp
C:\WINDOWS\AU_Log\dbdns.dll

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

After reboot post a new HJT log.

 

Well there are many reasons for requiring the READ ME FIRST to be run. A couple of which apply to what you are asking.

1) if every user asked this, we would not really have time to look at HJT logs just to say your log is clean

2) just looking at a HJT log and seeing that it is clean, does not mean a PC is clean.

3) the various scans can pickup many things that will not show in a HijackThis log and similarly HJT can show things that may not be picked up by the scanners.

So in short, if you really want the warm and fuzzy feeling that you are clean, you should do the steps and then post a HJT log. You must remember that while the How to protect thread does help quite a bit, it does not guarantee that you will not have problems either.

 

Looks like another piece of Vundo.B popped up now. I will need to work up another similar cleanup procedure (like the one in msg # 16) but it will be a little shorter since only one new item is showing. It is very important to do this in safe mode as mentioned in the steps. One thing I did not mention that could be useful is to make sure while in safe mode that you do not open any browsers and in fact it would be good to physically disconnect your cable to the internet to make sure nothing can get in or out.

Procedure to follow soon!

 

Re: Browser freezing, winanitspyware pop-up, partypoker pop-up and slower than normal

Reboot in Safe Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of imgad.dll once and then click the kill button. After you have killed all of the imgad.dll's under winlogon click ok. (If you do not find the dll, just continue on.)

Next double click on explorer.exe and again click once on each instance of imgad.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\Drivers\Intel\imgad.dll
O20 - Winlogon Notify: imgad - C:\WINDOWS\Drivers\Intel\imgad.dll

Copy the bold text below to notepad. Save it as fixVundo.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.

C:\WINDOWS\Drivers\Intel\dagmi.ini
C:\WINDOWS\Drivers\Intel\dagmi.ini2
C:\WINDOWS\Drivers\Intel\dagmi.bak
C:\WINDOWS\Drivers\Intel\dagmi.bak2
C:\WINDOWS\Drivers\Intel\dagmi.tmp
C:\WINDOWS\Drivers\Intel\imgad.dll

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

After reboot post a new HJT log. Let me know how these steps go!!!

 

OK! Use the "Force"!

 

Looks good now! Are you having anymore problems?

If not, it is time to work through the below to help keep the system clean:

How to Protect yourself from malware!

 

You're welcome! What??? You're tired after fixing just one PC! Look what I go thru everyday!