Browser Hangs

Hello, FED UP

I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Our queue is working the oldest threads first.

Thanks for your patience.
dr.m

 

Hello again, FED UP

I see no malware present, but let's get another set of logs.

Please download OTL by OldTimer, saving it to your desktop:

• Close all open windows on the Task Bar. Double-click the OTL icon to start the program and let it run uninterrupted.
• When the windows appears, underneath Output at the top - change it to Minimal Output.
• Under the Standard Registry box, change it to All.
• Check the boxes beside LOP Check and Purity Check.
• Now click the Run Scan button at Top left and let the program run - the scan may take 5-10 minutes.
• Do not TOUCH your keyboard until the scan completes!
  • It will produce two (2) logs on your desktop, one will pop up called OTL.txt and the other - Extras.txt. These logs are saved normally directly under your C:/ directory.
  • Now exit Notepad.
  • Exit OTL by clicking the [X] at top right.

Attach both OTListIt.txt and Extras.txt logs to your next reply.

dr.m

 

No malware is found on your machine, FED UP - it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
   
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double-click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif