browser highjack

Discussion in 'Malware Help (A Specialist Will Reply)' started by mkm1951, Jan 28, 2007.

  1. mkm1951

    mkm1951 Private E-2

    When I open my browser IE7 soon after another browser ie7 pops up in front with advertisements. did as instructed in you malware removal guide and no I wasn't able to restart in safe mode to use Ccleaner,Spybot Search & Destroy or CounterSpy and yes was disconnected from the net. Then after running the programs was able to boot up into Safe Mode with Networking and run Bitdefender and PandaActiveScan. Her are my logs thanks.
    Mark
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
    • Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
    http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • CounterSpy
    • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. mkm1951

    mkm1951 Private E-2

    BJ Garrick,
    Thanks for your reply. Here is the attachment highjackthis.
    Mark
     

    Attached Files:

  4. mkm1951

    mkm1951 Private E-2

    Here's my CounterSpy Log.
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Bit Defender and Panda logs?
     
  6. mkm1951

    mkm1951 Private E-2

    bjgarrick,
    Thanks again here are my logs from bitdefender and panda.
    Thanks Mark
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, look in Add/Remove Programs for "VSToolbar" and install if found. Next we need to rename HijackThis to something like "analyzethis" so the newer infections if present will be shown.
     
  8. mkm1951

    mkm1951 Private E-2

    I looked in add remove programs and no VStoolbar. Here' my highjackhtis log renamed.
    Thanks Mark
     

    Attached Files:

  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Sorry for the confusion, what I mean by rename was rename the acutal utility. Rename "HijackThis.exe" to "analyzethis.exe" because some of the newer infections will not show unless it's renamed.

     
  10. mkm1951

    mkm1951 Private E-2

    Thanks I did as you asked and saved as analyzethis.exe.
     
  11. mkm1951

    mkm1951 Private E-2

    For some reason when I saved as analyzethis.exe it didn't upload? I even copied and pasted analyzethis.exe to make sure.
     
  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Just rename it to something, it doesn't really matter. Attach the new log once renamed.
     
  13. mkm1951

    mkm1951 Private E-2

    Thanks for your time. I decided to go ahead and formate my hard drive and reload my programs. It was just easier since my computer is only 2 months old I didn't have that much on it yet.
    Thanks again Mark :)
     

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