Browser hijacked - logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by dougawells, Jul 12, 2013.

  1. dougawells

    dougawells Private E-2

    I have had issues for at least ~3 days. I believe it came when I downloaded a file from CNET. Running Malwarebytes cleaned up some, but still problems.

    - Very slow
    - Pages often don't load the first time (Google, Yahoo, Dell, etc.) then load on the second attempt.
    - Lots of ads - mostly for malware removal software
    - For links that open popups, hovering over brings up a "Friendschecker" screen, clicking on it opens a new window
    - Sometimes random windows pop up
    - I have various screen shots of these if it's helpful.

    I tried to carefully walk through all the steps with the five software packages - still problems, no apparent problem found.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    Uninstall the below programs:
    InfoSeeker
    Java(TM) 6 Update 29

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10...5&barid={26F0B102-E5BF-11E2-9EB2-1C659DAECD4C}
    O2 - BHO: QuickShare WidgetEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
    O2 - BHO: InfoSeeker - {44ed99e2-16a6-4b89-80d6-5b21cf42e78b} - C:\Program Files (x86)\InfoSeeker\IE\common.dll
    O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
    O9 - Extra button: (no name) - {6ED0A312-78F5-493C-A90C-5DAF321D0BF8} - C:\ProgramData\WeCareReminder\IEMenuItem.dll (HKCU)
    O9 - Extra 'Tools' menuitem: We-Care Add-on - {6ED0A312-78F5-493C-A90C-5DAF321D0BF8} - C:\ProgramData\WeCareReminder\IEMenuItem.dll (HKCU)
    O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - (no file)

    After clicking Fix, exit HJT.

    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Files
    C:\ProgramData\WeCareReminder
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\We-Care Reminder
    C:\Program Files (x86)\InfoSeeker
    C:\Program Files (x86)\OApps
    C:\Windows\TEMP\*.*
    C:\Users\doug.CI\AppData\Local\Temp\*.*
    
    :Reg
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31ad400d-1b06-4e33-a59a-90c2c140cba0}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{44ed99e2-16a6-4b89-80d6-5b21cf42e78b}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{ae07101b-46d4-4a98-af68-0333ea26e113}"=-
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{5155A7B5-FDB6-4EA0-BE8F-523F2A1D18E0}"
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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