Browser Hijacked

When I fire up IE and go to a page, another page pops up and IE crashes... except while in safe mode.

I've done all the "Spyware, Trojan And Virus Removal" steps and have attached my KASPERSKY ON-LINE SCANNER REPORT and HIJACKTHIS LOG.

Thanks,
Goliano

 

Download this trial version of Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
• After it completes the update, click the Scanner button

Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

Open up Ewido and do the following:

• Click on Scanner
• Then click Settings
• Under What to Scan? Select Scan every file
• Then click OK
• Click on Complete System Scan and the scan will start.
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop or anyplace you will be able to find it to upload here.

Reboot into normal mode and reconnect to the internet.

Come back here and post the Ewido Scan Report along with a fresh HJT log.

 

Done.

Thanks.

Goliano

 

Download the following two files, create a folder on your desktop, call it TSC. Save these 2 files there!

Sysclean Package

Pattern.zip

Once you have these downloaded into the folder you just created, REBOOT INTO SAFE MODE!

Once in Safe Mode double click the file sysclean.com. When the system cleaner loads, click SCAN to start the scanner. After you complete the scan reboot and attach a fresh HJT log.

 

Done.

Goliano

 

Please look in Add or Remove Programs for the following and Uninstall them if found:

Ewido

Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

Again, make sure All Browser Windows are Closed when you Click FIX.

NEXT:
Run CCleaner to clean up cookies and temp files.

Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
Note: Remember to get all updates before doing the scans.

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.


After you complete the above, reboot and attach a fresh HJT log from normal mode.

 

Done.

I accidentally removed the wrong R3 from the Hijackthis, then went back and removed the one you listed after running the final log. How necessary is/was "R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll"? And how do I restore it, if necessary?

Goliano

 

BTW, IE is still having crash issues. If I close a window, the other ones close too. And I'm given a "Send Error Report" box followed by a "DrWatson Postmortem Debugger/Send Error Report" box.

Goliano

 

The R3 entry you mentioned, if you want to restore it, just run HJT and select "Open the Misc Tools section" and select BACKUPS. Find the entry and click restore and it will restore. Now on to the vundo problem...

Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.


Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to extract the files
• This will create a VundoFix folder on your desktop.
• After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
• Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
• You will first be presented with a warning.
  It should look like this

• At this point press enter one time.
  
• Next you will see:

• At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\mljgd.dll​

• Press Enter to continue with the fix.
• Next you will see:

• At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\dgjlm.*​

• Press Enter to continue with the fix.
• The fix will run then HijackThis will open, if it does not open automatically please open it manually.
• In HiJackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {79A576C4-B7A9-47EC-B57C-2CE5CA6ECC6A} - C:\WINDOWS\system32\mljgd.dll
O20 - Winlogon Notify: mljgd - C:\WINDOWS\system32\mljgd.dll​

• After you have fixed these items, close Hijackthis.
• Press enter to exit the program then manually reboot your computer.

Once your machine reboots please attach a fresh HJT log from normal mode.

 

Done.

Thanks.

Goliano

 

Your HJT log is now clean, are you having any further malware problems?

 

Nope... no problems that I can notice.

Thanks for your help.

Peace!
Goliano

 

Your Welcome!

You should see this article on How to Protect yourself from malware!

Surf Safely!