Browser Message: Blocked because of virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by Deleted member 303569, Mar 26, 2013.

  1. Greetings,
    I'm getting the message, "Blocked because of virus. A virus was detected, originating from your system. Please contact the system administrator." When it happens, it appears on every browser that I'm using IE, Firefox, Chrome, or Safari.

    When it happens I cannot access the Internet, but I can access a local Intranet. I can usually get the browsers to start working again by running the anti-virus program, Symantec Endpoint Protection. However, it has been happening so long that I've decided to try majorgeeks.com's suggestions.

    I've been through all of the steps int the "READ ME FIRST.Malware Removal Guide" for Windows XP System. I've attached the log and zip files for the five programs.

    Please allow me to thank you ahead of time for your assistance. Right now, I can get to the Internet, but that annoying little screen will appear again soon.

    Thanks,
    Steven McCrary
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and have it remove all that it found. Reboot and rescan with Hitman and attach the log.
     
  3. It looks like I have to buy the product to delete these threats? Correct?
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No, everything we use is freeware.
     
  5. Well, Hitman is asking for a Product Key to delete the threats. I pushed "I do not have a key" and it takes me to the site to purchase a key. So I closed it and tried again. Whereupon, Hitman would download an update and then close. Try again, same thing...every time...no progress possible. So, I downloaded it again from the Web, and re-installed it.

    Scanned the computer again with HitmanPro 3.7.3-Build 192. Again, Hitman is asking for a Product Key.

    Now what?
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You must have had it on your system for more than the 30 day trial limit.

    Use windows explorer to find and delete:
    C:\Documents and Settings\smccrary\My Documents\PCAConcreteManual\AutoRunV.dll

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
  7. Not sure about having Hitman on here for 30 days, oh well.

    Downloaded JRT.
    Due to corporate policy, I cannot shut down Symantec, so I ran it in safe mode as administrator and at my login.
    .txt files attached.
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    How are things running now?
     
  9. Thanks for all your help so far, and for staying interested in the problem!! :)

    Things were good until about noon today. Then, I got the message again.

    :-(

    Now what?
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    ReRun JRT again. Then rescan with both RogueKiller and Hitman and attach those logs as well.
     
  11. Here ya' go.
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have Hitman fix what it found.

    Please download ComboFix to your desktop. Turn off any AV software you have before you run it. Attach the log when finished. Do not do anything while it is running or it may stall the program.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds