browser not loading

Discussion in 'Malware Help (A Specialist Will Reply)' started by Sam2u, Jun 16, 2014.

  1. Sam2u

    Sam2u Private E-2

    Around one month I have been having this problem since I received my laptop back from getting fixed. My computer had gotten damaged and the wireless connection was broken. I couldn't find that part to fix that connection available so we put in a wireless network adapter. Since then I will go on to the internet with no problem the first couple of times. After that then I begin having trouble, it will continue to act like it's loading but doesn't. It's like something is interfering with it loading. It will only work in safe mode once I start experiencing problems.
     

    Attached Files:

    Sam2u, Jun 16, 2014
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware. You can rerun Hitman and remove the PUP's.

    I suggest you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
     
    TimW, Jun 16, 2014
    #2

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