Browser popup this morning

Discussion in 'Malware Help (A Specialist Will Reply)' started by hdebo, Sep 8, 2008.

  1. hdebo

    hdebo Private E-2

    I had a few popups this morning so I ran the test required and think all is ok. can someone please just verify my logs. The computer had been running fine, I just worried when I got the popups.

    Thanks
    Harry
     

    Attached Files:

  2. hdebo

    hdebo Private E-2

    Here is the other requested log.
     

    Attached Files:

  3. hdebo

    hdebo Private E-2

    I have also noted that ATT-AACE is in my add and remove program list and not sure what it is. I dont think it is something I ever installed. Can I remove this? Any help please.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean.

    Yes you installed it. It is software from your ISP. ATT is AT&T. Do you need it? I doubt it, but that is up to you to find out. ;)

    Now we need to cleanup some items from running ComboFix.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  5. hdebo

    hdebo Private E-2

    The fixme.reg worked fine. Thanks for the help.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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