Browser problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by msedlak, Jan 18, 2010.

  1. msedlak

    msedlak Private E-2

    I've been having problems from time to time with my browsers. Occasionally I will click a link or type in a web address but be redirected to a site like myspace instead. Other times the browser will give me an error message about not being able to find the site but I can go on another computer and access it immediately. Finally I got an error today telling me that I was trying to access a site on one server but instead I was being redirected to the investor.shareholder.com server. This has been happening for over a month but it has become slightly more annoying recently.

    Thank you in advance for any help you can provide.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You have some things in your temp folders that should be cleaned out, but I am not seeing any particular malware on your system. Are you having the same issues with other browsers?
     
  3. msedlak

    msedlak Private E-2

    Yes. I've had the same problems with Chrome, Firefox and IE. The most common error is an invalid url screen, especially when clicking on a link. I can still access other websites though so it doesn't seem to be my internet connection. Generally if I wait awhile the problem goes away so I thought it was the individual sites but it happens too often and for too many sites. Then of course there are the random redirects to myspace or somewhere.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What I would like you to try is to backup your bookmarks and then uninstall FF. After rebooting, delete these folders:

    C:\Users\Owner\AppData\Local\Mozilla
    C:\Program Files (x86)\Mozilla Firefox

    Now, before reinstalling FF, tell me how things are running.
     

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