browser redirection and computer slower

Discussion in 'Malware Help (A Specialist Will Reply)' started by skattegat, Nov 21, 2012.

  1. skattegat

    skattegat Private E-2

    Hi,
    I'm experiencing some problem with an application that I found on the program panel, but I didn't install indeed. It's called Babylon and has changed the homepage, default search engine and give redirection and popup problems. The PC is also very slower than before.
    I tried unistalling it but the modification in all my browser keep on (explorer 9.0.11 Firefox 16.0.2).
    I did the procedures for redirection problems and for Malaware removal without success. I've seen in the logs the etection of some "Babylon file" but I didn' erase that as described.
    I also found an "audio.exe" file that I think it makes open a prompt at start-up that lasts for a few moments but it slow the boot time.

    I atthach the log file as described in the procedures.
    I hope I have done everything right.

    Thank you for the help
     

    Attached Files:

    skattegat, Nov 21, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try doing this:

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
    TimW, Nov 21, 2012
    #2
  3. skattegat

    skattegat Private E-2

    thank you for your quick answer,
    I've done what you told me
    here there is the log

    Thank you again!
     

    Attached Files:

    • JRT.txt
      File size:
      4.8 KB
      Views:
      3
    skattegat, Nov 21, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you still having issues?
     
    TimW, Nov 22, 2012
    #4

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